Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Makayla Seidell

Carmel

Summary

Versatile AGM-GM plans, directs and coordinates overall operations of organization. Stays on top of demands in fast-paced environments by effectively maintaining organized, clean, and safe work areas. Familiar with budget management and financial principles. Highly motivated individual who is passionate about the food industry and intends to grow a life-lasting career within the field.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Director of Operations and Communications

Chic-Fil-A
04.2025 - Current
  • Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
  • Monitored budget and utilized operational resources.
  • Oversaw day-to-day production activities in accordance with business objectives.
  • Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
  • Collaborated with senior management to develop and execute long-term corporate goals and objectives.

General Manager

Moe's Southwest Grill
08.2024 - Current
  • Managed budgets, financial reporting, and resource allocation decisions.
  • Collaborated with other department leaders to develop cohesive cross-functional initiatives.
  • Established partnerships with vendors or suppliers to negotiate better deals on products or services.
  • Analyzed sales reports to identify areas of improvement or success within the company.
  • Set sales targets, revenue generation, and customer satisfaction rating goals.

Assistant General Manager

Chick-Fil-A
01.2022 - 08.2024
  • Hired, trained, and supervised employees to maintain high-quality service standards.
  • Delegated tasks as needed to ensure smooth operations during peak hours.
  • Assisted the General Manager in daily operations and decision-making processes. Helped run a multi-million dollar store while maintaining a positive and healthy work environment.
  • Coordinated schedules for all 104 team members according to workload and business needs.
  • Managed inventory levels to prevent stockouts or excessive waste. Did daily, weekly, and monthly inventory counts.
  • Delivered products of consistent quality to customers by working directly with vendors on delivery and production issues. Kept all inspection scores at 90-100 percent.
  • Acted as Interim GM for three months while GM was on medical leave.

Assistant General Manager

Moe's Southwest Grill
01.2019 - 01.2022
  • Fostered a positive work culture by promoting teamwork, communication, and professional development opportunities.
  • Prepared work schedules and coordinated daily assignments and activities to meet the needs of the business.
  • Addressed customer complaints and worked towards swift resolutions.
  • Evaluated employee performance through regular reviews and provided constructive feedback for improvement.
  • Established clear expectations and objectives for team members and helped each achieve goals.
  • Boosted sales through successful advertising campaigns.

Education

High School Diploma - undefined

Valley Central High School
Montgomery, NY
06.2021

Skills

  • Training and coaching
  • Employee scheduling
  • Purchasing and planning
  • Quality management
  • Consistently meet goals
  • Staff motivation
  • Team oversight
  • Profit and loss accountability

Certification

ServSafe Certification achieved Jan 2025

Timeline

Director of Operations and Communications

Chic-Fil-A
04.2025 - Current

General Manager

Moe's Southwest Grill
08.2024 - Current

Assistant General Manager

Chick-Fil-A
01.2022 - 08.2024

Assistant General Manager

Moe's Southwest Grill
01.2019 - 01.2022

High School Diploma - undefined

Valley Central High School

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