Makayla Sharp
Summary
Highly organized with exemplary multitasking, computer knowledge, and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
4
4
years of professional experience
Work History
Interventionist Teacher Assistant
Beaufort Elementary School
Beaufort, NC
09.2022 - Current
- Helped teachers recognize learning issues evidenced in one-to-one support instruction.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
- Supported student learning objectives through personalized and small group assistance.
Patient Access Representative
Carteret Health Care
Morehead City, NC
11.2021 - 09.2022
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Provided excellent customer service to patients and medical staff.
- Responded to inquiries by directing calls to appropriate personnel.
Program Assistant
MCAS Cherry Point Child Development Center
Cherry Point NC
03.2021 - 08.2021
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
Front Desk Receptionist
Hampton Inn And Suites
Pine Knoll Shores NC/Havelock, NC
07.2019 - 01.2021
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Collected room deposits, fees, and payments.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Trained new team members on company procedures, customer service and issue resolution.
- Sorted and delivered mail and packages upon arrival to correct staff members and departments.
Education
Associate of Arts -
Carteret Community College
Morehead City05.2022
High School Diploma -
East Carteret High School
Beaufort, NC06.2019
Skills
- Record Management
- Filing Management
- Critical Thinking
- Data Entry Software
- Organization
- Advanced Computer Knowledge
References
- Wanda Fowler
Morehead City Primary School
252-723-3193
- Latesheca Johnson
East Carteret High School
252-622-5602
- Laranda Taylor
East Carteret High School
252-728-3514
Timeline
Interventionist Teacher Assistant
Beaufort Elementary School
09.2022 - Current
Patient Access Representative
Carteret Health Care
11.2021 - 09.2022
Program Assistant
MCAS Cherry Point Child Development Center
03.2021 - 08.2021
Front Desk Receptionist
Hampton Inn And Suites
07.2019 - 01.2021
Associate of Arts -
Carteret Community College
High School Diploma -
East Carteret High School