Makayla Shreve

• Supported daily operations, contributing to a well-organized and efficient work environment
• Sorted, organized and maintained supplies
• Managed social media accounts
• Helping with special events and classes
• Supplied admin support to other team members to assure smooth operations within the office
• Input data into spreadsheets and databases
• Maintained office calendar, set appointments and booked classes
• Created and maintained records of all office activities

This is a volunteer role that has given me the opportunity to develop and increase my knowledge and skills of office duties, teamwork, organization and time management.

• Customer Service
• Money Handling
• Stocking Shelves
• Computer Work
• Answered customers' questions and provided information on store procedures or policies.
• Greeted customers warmly and asked if they needed help.
• Ensured that all checkout areas were adequately stocked with bags, paper rolls and other supplies.
• Boosted customer satisfaction levels by going extra mile to personalize service for each customer.

• Sales associate
• Customer service, answering phones, working cash register, taking inventory, problem solving
• Maintained a high level of professionalism at all times while interacting with both internal staff members and external customers.
• Greeted customers to determine wants or needs.
• Followed company policies and procedures in order to provide excellent customer service.
• Ticketed, arranged and displayed merchandise to promote sales.
• Maintained knowledge of sales and promotions, return policies and security practices.
• Computed purchases and received and processed cash or credit payment.
• Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.