Summary
Overview
Work History
Education
Skills
Timeline
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Makayla Smith

Camden,NJ

Summary

Driven by a results-focused approach, I leveraged teamwork and problem-solving skills at the U.S. Government to enhance operational efficiency and customer satisfaction. Demonstrating a dependable work ethic and proficient in time management, I consistently met tight deadlines. My friendly attitude and ability to remain calm under pressure foster positive environments and drive success. I'm known for reliability and adaptability, with swift capacity to learn and apply new skills. I'm so eager to contribute to team success!

Overview

5
5
years of professional experience

Work History

United States Air Force

U.S. Government
12.2023 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Worked long hours and completed tasks within deadlines

Afterschool Counselor

Life Assembly Ministries
06.2023 - 08.2024
  • Organized fun and educational activities to enhance students'' creative thinking and problem-solving skills.
  • Enhanced student participation by incorporating interactive activities and group projects into the after-school program.
  • Maintained accurate records on student attendance, performance, and behavioral issues for review by program administrators.
  • Built productive, lasting connections with individual students.
  • Managed a safe and inclusive environment, promoting respect and understanding among diverse groups of students.

Server/Restaurant Waiter

Olive Garden
03.2023 - 02.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Baker

Crumbl Cookies
09.2022 - 10.2023
  • Produced consistently high-quality baked goods for customers.
  • Complied with health and safety codes to protect staff and customers.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
  • Collaborated with team members to complete tasks and maintain smooth running of bakery.

Retail Sales Associate

Lids
08.2022 - 06.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.

Crew Member

McDonald's Restaurant
06.2021 - 10.2021
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Customer Service Attendant

Mach-1 Express Wash
10.2020 - 07.2021
  • Enhanced customer satisfaction by consistently providing prompt and courteous service.
  • Contributed to a positive work environment by collaborating with colleagues in addressing challenging situations as a cohesive team.
  • Resolved customer complaints effectively, ensuring a positive experience and maintaining loyalty.
  • Provided support during peak hours, contributing to smooth operations and minimal wait times for customers.

Internship Student

Camden County M.U.A
06.2019 - 08.2019
  • Developed professional skills through hands-on experiences, including time management and effective communication.
  • Improved internship experience by efficiently managing assigned tasks and meeting deadlines.
  • Sorted, organized, and maintained files.
  • Received positive feedback from supervisors, reflecting a strong commitment to personal growth and development throughout the internship program.
  • Delivered high-quality work consistently, demonstrating strong work ethic and dedication to the internship program.

Education

High School Diploma -

Leap Academy
Camden, NJ
05.2023

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Time Management
  • Dependable and Responsible
  • Active Listening
  • Calm Under Pressure

Timeline

United States Air Force

U.S. Government
12.2023 - Current

Afterschool Counselor

Life Assembly Ministries
06.2023 - 08.2024

Server/Restaurant Waiter

Olive Garden
03.2023 - 02.2024

Baker

Crumbl Cookies
09.2022 - 10.2023

Retail Sales Associate

Lids
08.2022 - 06.2023

Crew Member

McDonald's Restaurant
06.2021 - 10.2021

Customer Service Attendant

Mach-1 Express Wash
10.2020 - 07.2021

Internship Student

Camden County M.U.A
06.2019 - 08.2019

High School Diploma -

Leap Academy

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