Makayla Sturdivant
Polkton,NC
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Inbound Stower
Amazon
07.2022 - Current
- Separated damaged items from functional ones before placing on shelves.
- Sorted products onto shelves according to type, weight, and size.
- Inspected items for any damages and reported discrepancies to supervisor.
- Maintained clean and organized workspaces to uphold safety standards.
- Utilized scanning equipment to quickly locate and identify items and stock locations.
Package Handler
UPS
10.2020 - 08.2022
- Followed safety regulations to maintain safe work environment.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
- Stored and secured packages in designated areas to prevent damage and theft.
- Communicated regularly with supervisors to provide information on delays and issues with shipments.
- Loaded materials onto trucks for fast shipment.
- Helped train new employees in safe practices and warehouse procedures.
Cashier
Walmart
03.2021 - 09.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Performed cash, card and check transactions to complete customer purchases.
Office Assistant
Food Lion
06.2016 - 03.2021
- Maintained and updated office records, both digital and physical.
- Greet each customer and uses his or her name whenever possible
- To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards
- Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service
- Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
- Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an efficient manner
- Ensure store office functions are completed accurately and on time using accounting packets; communicates all cash variances to the Assistant Customer Service Manager
Education
High School Diploma -
Anson High School
Wadesboro, NC06.2018
Associate of Science -
South Piedmont Community College
Polkton, NC05.2018
Skills
- Cargo Tracking System Software
- Expense Tracking
- Cash Management
- Cash Counting Machine Operations
- POS Systems Operations
- Identification Checks
- Customer Needs Assessments
- Time Management
- Microsoft Excel
- Coordinating Tasks
- Quality Assurance
- Customer Satisfaction
Timeline
Inbound Stower
Amazon
07.2022 - Current
Cashier
Walmart
03.2021 - 09.2021
Package Handler
UPS
10.2020 - 08.2022
Office Assistant
Food Lion
06.2016 - 03.2021
High School Diploma -
Anson High School
Associate of Science -
South Piedmont Community College