Makayla Supergan
Orlando,FL
Summary
Offering genuine interest in skincare and client well-being, ready to learn and grow within this field. Brings understanding of skin care principles and ability to quickly grasp new techniques and treatments. Ready to use and develop skills in skin analysis and treatment application in the esthetican role. As well as a warm and approachable personality with natural talent for client relations. Knowledge of skincare principles and techniques, including facials and waxing. Dedicated to enhancing client well-being and satisfaction through personalized treatments .Experienced with providing comprehensive skincare services, including facials,brow tints, and waxing. Utilizes client-focused approach to create customized treatment plans tailored to individual needs. Knowledge of latest skincare products and techniques ensures continuous client satisfaction and retention.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Team Member
Portillos
11.2021 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Trained new team members by relaying information on company procedures and safety requirements.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Assisted customers in selecting merchandise best suited to needs.
Delivery Driver
Papa John's Pizza
01.2024 - 04.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Cashier
Walmart
09.2020 - 08.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Education
Licensed Esthetician
Hollywood Beauty Academy
Orlando, FL01-2025
High School Diploma -
Citizens High School
Fleming Island, FL04-2024
Skills
- Customer service
- Valid Driver's license
- Customer assistance
- Positive attitude
- Dependable and reliable
- Work ethic and integrity
- Patience and empathy
- Problem-solving
- Extractions and pore cleansing
- Cleaning and sanitizing
- Eyebrow shaping and tinting
- Clear communication
- Infection control
- Time management skills
- Excellent team player
- High-frequency machine use
- Waxing and threading
- Multitasking and organization
- Customer consultation
- Client intakes
- Dermalogica
- Facials and microdermabrasion
- LED light therapy
- Florida licensed esthetician
- Guest services expertise
- Proficient in eyebrow and lash tinting
- Client consultation
- Facial massage techniques
- Skincare services
- Facial treatment customization
- Body hair removal
- Microdermabrasion treatments
- Outstanding client care
- Skincare treatments
- Skin care education
- Moisturizing techniques
Certification
- advanced waxing ( brazilian waxing )
Timeline
Delivery Driver
Papa John's Pizza
01.2024 - 04.2024
Team Member
Portillos
11.2021 - Current
Cashier
Walmart
09.2020 - 08.2021
Licensed Esthetician
Hollywood Beauty Academy
High School Diploma -
Citizens High School
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