Makayla Tillett
Kingwood,TX
Summary
Capable Office Administrator with outstanding knowledge of effective office coordination with commitment to effective collaboration. Skilled at reorganizing offices for superior functionality.
Overview
8
8
years of professional experience
Work History
Instructional Paraprofessional
Aldine Independent School District
01.2022 - Current
- Work with small groups of students requiring intervention and acceleration
- Substitute teaching
- Documented student behaviors, interventions, and outcomes to enable lead teachers to address pertinent issues.
- Monitored student classroom and outdoors activities to promote student safety.
- Provided support during classes, group lessons, and classroom activities.
- Copied, organized and distributed classroom assignments or other paperwork.
- Taught courses under guidance of senior instructors.
- Encouraged small groups to discuss topics and explore concepts through hands-on activities.
Student/Customer service
Los Angeles Harbor College
01.2019 - 01.2020
- Application assistance
- Paid attention to detail while completing assignments.
- Followed safety protocols while working, avoiding accidents and injuries.
- Maintained high customer satisfaction standards to meet or exceed targets.
Office administrator
Long Beach College
01.2019 - 12.2019
- Office organization
- Transcript updating and customer service
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
Barista
Starbucks
01.2017 - 12.2018
- Customer service
- Customized and blending drinks
- Cleanliness and stocking
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Education
Associate's degree - Business Administration
Los Angeles Harbor College
Los Angeles, CA01.2020
Associate's degree - Social and Behavioral Science
Los Angeles Harbor College
Los Angeles, CA01.2020
Skills
- Outstanding organizational and problem-solving skills
- Microsoft Office Suite
- Multi-line phone systems
- POS Systems
- Educational support
- Learning modality expertise
- Complaint resolution
- Adaptability and flexibility
- Account updating
- Spreadsheet development
- Mail handling
Timeline
Instructional Paraprofessional
Aldine Independent School District
01.2022 - Current
Student/Customer service
Los Angeles Harbor College
01.2019 - 01.2020
Office administrator
Long Beach College
01.2019 - 12.2019
Barista
Starbucks
01.2017 - 12.2018
Associate's degree - Social and Behavioral Science
Los Angeles Harbor College
Associate's degree - Business Administration
Los Angeles Harbor College
Similar Profiles
Alejandra Jennifer MartinezAlejandra Jennifer Martinez
Assistant Principal Secretary at Victory Early College High School - Aldine Independent School DistrictAssistant Principal Secretary at Victory Early College High School - Aldine Independent School District
Jasmine LivasJasmine Livas
Instructional Paraprofessional at Aldine Independent School DistrictInstructional Paraprofessional at Aldine Independent School District
Esmeralda MartinezEsmeralda Martinez
MULTILINGUAL SERVICES CLERK at Aldine Independent School DistrictMULTILINGUAL SERVICES CLERK at Aldine Independent School District