Summary
Overview
Work History
Education
Skills
references
Timeline
Generic

Makayla Torres

Rexburg,ID

Summary

Developed outstanding communication and organizational skills in fast-paced, customer-focused environment. Skilled in managing schedules, handling inquiries, and providing top-notch service. Looking to transition into new field where these transferable skills can contribute to team success and overall efficiency.

Friendly and organized with excellent interpersonal skills and positive, upbeat approach. Familiar with office software and administrative tasks, including scheduling and communication. Committed to providing welcoming environment and ensuring smooth daily operations.

Overview

4
4
years of professional experience

Work History

Receptionist/ Front Desk Worker

Paul Mitchell
01.2025 - 04.2025
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Responded to inquiries from callers seeking information.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Answered central telephone system and directed calls accordingly.

Cocoa Artist

Chocolate Plunge
04.2024 - 10.2024
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Promoted a positive work environment through effective communication with colleagues and supervisors.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Assisted in inventory management, ordering supplies, and minimizing food spoilage.
  • Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.

Food Counter Attendant

Karie Annes
05.2021 - 10.2023
  • Enhanced customer satisfaction by providing efficient and friendly service at the food counter.
  • Greeted customers with smile and provided helpful suggestions.
  • Followed strict sanitation procedures to maintain a safe and hygienic foodservice environment.
  • Displayed strong multitasking abilities while managing multiple orders simultaneously during busy periods without compromising quality or efficiency.
  • Cleaned and maintained dining area and condiment stations.
  • Ensured food quality standards were met by closely following preparation guidelines.
  • Prepared fresh and appetizing food items in accordance with established recipes and guidelines.

Education

No Degree - Biology

BYUI
Rexburg, ID
09-2027

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Customer/Client relations
  • Appointment scheduling
  • Typing speed
  • Verbal and written communication
  • Customer service

references

Paul Mitchell The School Rexburg

Manager (208) 607-9794

Karie Anne's

karieannesrexburg@gmail.com

Chocolate Plunge

Manager (208)607-9741

Timeline

Receptionist/ Front Desk Worker

Paul Mitchell
01.2025 - 04.2025

Cocoa Artist

Chocolate Plunge
04.2024 - 10.2024

Food Counter Attendant

Karie Annes
05.2021 - 10.2023

No Degree - Biology

BYUI

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