MaKayla Vaughan

Adept at managing high-stress situations, I significantly enhanced customer loyalty and repeat business through empathetic conflict resolution at Safeway. Skilled in critical thinking and Microsoft Excel, I efficiently resolved escalated calls, demonstrating a professional telephone demeanor and prioritizing customer needs effectively. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.