Summary
Overview
Work History
Education
Skills
Certification
Timeline
GeneralManager
Makayla Viehweg

Makayla Viehweg

Carlsbad,NM

Summary

Goal-oriented Human Resources Operations Specialist holding a versatile background with proven success in simplifying, modernizing, and automating operations internal processes. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Accomplished in analyzing company needs and developing long-term solutions to meet personnel objectives.

Overview

10
10
years of professional experience
1
1
Certification

Work History

HUMAN RESOURCES SPECIALIST

NAVARRO/ DOE-CBFO
Carlsbad , NM
08.2022 - Current

Organized and carried out bi-weekly status meetings to inform senior leadership of developments, goals and tactics as well as best practices suggestions to drive success.

  • Incorporated employee feedback to improve processes and strategize long-term business plans and processes.
  • Liaised between management and employees to deliver conflict resolution, alleviate complications and interpret policies.
  • Contributed to annual performance appraisals by working with supervisors to achieve consistency and compliance with established procedures.
  • Maintained work structure by updating job requirements and job descriptions for 58 positions.
  • Reviewed existing policies and procedures with leadership to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.
  • Planned and managed recruitment activities for new hires using strategic personnel, staffing and position management practices.

HUMAN RESOURCES BUSINESS PARTNER

NGL ENERGY PARTNERS
Carlsbad , NM
03.2022 - 08.2022
  • Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity and within company to reach business goals.
  • Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances and other sensitive issues and prepared position statements for EEOC. While Providing guidance on policies and procedures to harmonize responses with management and provide appropriate investigation actions and reach resolution of grievances.
  • Integrated talent management process to include detailed analysis of potential talent gaps and development of career plans to identify and retain current talent and attract outside talent to business.
  • Coordinated activities of human resources team, distributing resources and personnel effectively across organization to meet HR needs.
  • Adhered to federal and state guidelines and managed payroll and benefits for over 150 employees.
  • Served pivotal role throughout multiplex business acquisition, including seamless post-acquisition reorganization.

LEAD ADMINISTRATOR/EVENT COORDINATOR

OIL & GAS
Carlsbad , NM
08.2018 - 03.2022
  • Supported senior leadership by developing and implementing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation and proposal development for all Events, as well as Production Operations and Field Environmental Regulatory Compliance
  • Maintained data to localize and decrease production downtime in field, implemented complex system for Overtime tracking and Payroll auditing and worked across multiple cross-functional teams within corporate databases ensuring compliance with state and federal regulatory requirements
  • Planned and managed 11 large-scale events: corporate retreat, conferences, and various meetings.
  • Followed programs closely to assess effectiveness and make proactive changes to meet changing demand and built external tools to automate program operations and deliver user-friendly implementation.
  • Streamlined HR and Administrative efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.

Database Manager

NMED WIPP Oversite
Carlsbad , NM
10.2017 - 08.2018
  • Maintain WIPP Oversight Section environmental sample/filter inventory, including data entry and logging of all related field data and archiving of all chain of custody and survey forms.
  • Recorded and audited environmental monitoring/sampling data spreadsheets, databases, records, and physical samples.
  • Managed data analysis and reporting process for Airborne Effluent and Ambient Particulate, Soil, Vegetation and Surface water sampling. Formatted, edited, and prepared DOE-OB publications and documents, including NMED webpage
  • Led and supported multiple projects simultaneously, providing technical knowledge for maintenance of organizational processes while adhering to strict deadlines, and producing quality work.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Reviewed environmental data collections to assess compliance with State and Federal regulations.
  • Monitored compliance with processes, policies, procedures and standards in regard to collection and management of annual WIPP NMED-OB Environmental Monitoring Plan.
  • Monitored data from 2 internal and 1 external system and 5 testing mediums, identifying and reporting potential risks at WIPP.
  • Oversaw proper maintenance and dissemination of filing documentation as well as records and reports for review by various departments.

HR SPECIALIST

CARLSBAD MEDICAL HOSPITAL
Carlsbad , NM
08.2016 - 10.2017
  • Maintained knowledge of industry regulations and legislation to amend policies and promote compliance.
  • Managed end-to-end planning and execution of corporate, employment-related processes, including top talent recruitment, onboarding, training, and ongoing development efforts.
  • Improved customer service rankings by 28% by quickly resolving issues to improve overall satisfaction.
  • Liaised between management and employees to deliver conflict resolution, alleviate problems and interpret compensation and benefits policies.

ADMINISTRATIVE ASSISTANT

EDGEWATER TECHNICAL
Carlsbad, NM
11.2015 - 08.2016
  • Offered impactful administrative assistance to department staff body of 25+
  • Edited Regulatory Environmental subcontractor proposals NMED, CBFO and WIPP , project punch lists, transmittals and memorandums for organizational support.
  • Interacted with contractors and professional personnel for NMED, CBFO and WIPP to receive orders, direct activities and communicate instructions.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing discussion notes.
  • Coordinated travel arrangements by booking airfare, hotel and ground transportation reconciled expense authorizations upon return.

HR RECRUITING SPECIALIST

IDAHO CENTRAL CREDIT UNION
Pocatello , ID
01.2013 - 11.2015
  • Generated candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
  • Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
  • Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs.
  • Compiled and produced qualified candidates' information for hiring manager review and liaised between parties to coordinate formal, management interviews.
  • Evaluated in-depth strengths and weaknesses of at min. 10 candidates weekly through effective screening processes.
  • Operated and maintained applicant tracking and candidate management systems.

Education

BBA - Business

Idaho State University
Pocatello, ID

Skills

  • Human Resources:
  • Workforce Planning & Recruitment Strategy
  • Employee Onboarding, Training and Development
  • Industry-Specific HR Regulation Policy Development
  • Recruitment Management & Applicant Qualification
  • Policy Interpretation
  • Employee Handbook Development
  • Confidentiality and Data Protection
  • Human Resource Management Software (HRMS)- Oracle, Peoplesoft, Concur, SAP
  • Production/Operation Administration:
  • Procedure Process Refinement and Compliance
  • Quality Deliverables with Department Strategic Goals in Mind
  • Advanced MS Office Suite Knowledge: Excel, Word, Adobe, Outlook, PowerPoint, Teams, and OneNote
  • Operation Procurement Logistics and Daily Reporting
  • Data Entry Documentation with weekly, monthly and quarterly audits
  • Technology Resource Integration in conjunction with Operational Requirements when applicable

Certification

  • CAP - Certified Administrative Professional
  • Microsoft Office Specialist - Office Excel, Office Outlook

Timeline

HUMAN RESOURCES SPECIALIST

NAVARRO/ DOE-CBFO
08.2022 - Current

HUMAN RESOURCES BUSINESS PARTNER

NGL ENERGY PARTNERS
03.2022 - 08.2022

LEAD ADMINISTRATOR/EVENT COORDINATOR

OIL & GAS
08.2018 - 03.2022

Database Manager

NMED WIPP Oversite
10.2017 - 08.2018

HR SPECIALIST

CARLSBAD MEDICAL HOSPITAL
08.2016 - 10.2017

ADMINISTRATIVE ASSISTANT

EDGEWATER TECHNICAL
11.2015 - 08.2016

HR RECRUITING SPECIALIST

IDAHO CENTRAL CREDIT UNION
01.2013 - 11.2015

BBA - Business

Idaho State University
Makayla Viehweg