Makayla Washington
Shreveport,LA
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
3
3
years of professional experience
Work History
Sales Associate
Lowes Home Improvment
Shreveport, LA
04.2022 - Current
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Handled customer complaints in a professional manner.
Cash Officer
DDs discounts
Shreveport, LA
02.2021 - 04.2022
- Maintained accurate cash balances and reconciled discrepancies.
- Processed incoming payments, including checks and electronic fund transfers.
- Compiled daily transaction reports for review by management.
Cashier
Ross Stores
Shreveport, LA
02.2021 - 04.2021
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
Education
Some College (No Degree) - Nursing
Bossier Parish Community College
Bossier City, LASkills
- Flexible Schedule
- Teamwork and Collaboration
- Meeting deadlines
- Positive and professional
- Outgoing Personality
- Conflict Resolution
- Written and oral communication skills
- Multi-tasking strength
- Time Management
- Problem-solving skills
- Relationship Building
- Merchandising knowledge
- Verbal/written communication
- Goal-Oriented
- Exceeds sales goals
Timeline
Sales Associate
Lowes Home Improvment
04.2022 - Current
Cash Officer
DDs discounts
02.2021 - 04.2022
Cashier
Ross Stores
02.2021 - 04.2021
Some College (No Degree) - Nursing
Bossier Parish Community College