Makayla Williams
West Columbia,TX
Summary
Responsible student with good judgment, time management, and 6+ years of work experience. Frequently praised as hard-working by peers, can be relied upon to help your company achieve its goals.
Overview
8
8
years of professional experience
Work History
Server/Hostess/Expo
Beef O' Brady's
11.2017 - Current
- Greet guests and seat them at tables or in waiting areas
- Take and prepare to-go orders
- Write patrons' food orders on order slips, memorize orders, or enter orders into computers for kitchen staff to prepare
- Present menus to customers and answer questions about menu items, making recommendations upon request
- Distributing patrons' orders while double-checking food quality and presentation.
Associate Teacher
Brazoria County Head Start
10.2022 - 02.2023
- Teach classes or courses, or provide direct care to children
- Confer with parents and staff to discuss educational activities and policies, and students' behavioral or learning problems
- Create developmentally appropriate lesson plans
- Instruct children in health and personal habits, such as eating, resting, and toilet habits
- Perform general administrative tasks, such as taking attendance, editing internal paperwork, and making phone calls.
Team Leader
421 Coffeehouse & Bistro
11.2020 - 09.2022
- Making sure my team is on track with their responsibilities
- Offering support whenever it is needed
- Carrying the responsibility of locking the establishment during closing time
- Closing the drawer and putting our sales away for the evening.
Assistant Kitchen Manager
421 Coffeehouse & Bistro
06.2020 - 11.2020
- Overseeing the quality prepped food
- Effectively prepping food inventory to affirm the restaurant is in an adequate order through breakfast, lunch, and dinner
- Preparing the soup of the day
- Observing how much product the restaurant uses and ordering the effective amount.
Student Worker
Brazosport College
07.2019 - 04.2020
- Creating projects in Microsoft applications such as Word, Excel, and PowerPoint
- Communicating to other students via phone or email about certain course cancellations without breaching FERPA guidelines
- Operates office automation equipment in order to produce a variety of materials
- Recommending students courses that could fill their academic requirement
- Organizing and filling out checklists for student files
- Establishes, maintains, processes, and/or updates files, records, and/or other documents
- Receives incoming correspondence and forwards to department staff/faculty
- Receives telephone calls, visitors, and messages and provides general information.
Seasonal Sales Associate
Hot Topic
11.2017 - 01.2018
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers
- Engaged with guests to understand and anticipate customer service needs
- Enticed customers with sales and promotions to boost sales
- Performed cleaning tasks, keeping the store neat and organized.
Team Member
Whataburger
06.2016 - 08.2016
- Greet and accommodated guests, building positive experiences from the first interaction
- Processed payments and completed register transactions accurately
- Maintained cleanliness of the restaurant area, including tables, chairs, floors, counters, and equipment
- Informed kitchen of special dietary needs or requests, delivering personalized meal options
Education
Associates of Arts -
Brazosport College
Richwood, TX05.2020
Bachelor of Arts - Graphic Design
University of Houston Clear Lake
Houston, TX12.2025
Skills
- Customer Service
- PC and Mac platforms
- Image Editing
- Photography knowledge
- Positive Attitude
- Decision-making capabilities
- Creativity and Innovation
- Teamwork and Collaboration
References
- Denita Carlton, Kitchen Manager, 421 Coffeehouse & Bistro, goober345@gmail.com, +1 (979) 417-7089
- Kristen Reeves, Coworker, Brazosport College, klreeves@cougarnet.uh.edu, +1 (979) 418-1448
- Malik Barnes, Human Resources, Angleton Head Start, mjbarnes627@gmail.com, +1 (361) 772-0351
Timeline
Associate Teacher
Brazoria County Head Start
10.2022 - 02.2023
Team Leader
421 Coffeehouse & Bistro
11.2020 - 09.2022
Assistant Kitchen Manager
421 Coffeehouse & Bistro
06.2020 - 11.2020
Student Worker
Brazosport College
07.2019 - 04.2020
Server/Hostess/Expo
Beef O' Brady's
11.2017 - Current
Seasonal Sales Associate
Hot Topic
11.2017 - 01.2018
Team Member
Whataburger
06.2016 - 08.2016
Associates of Arts -
Brazosport College
Bachelor of Arts - Graphic Design
University of Houston Clear Lake