Makayla Willmann
Montpelier,IN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Correctional Officer
Blackford County Sheriff's Office
05.2022 - Current
- Enhanced facility security by conducting regular inspections and addressing potential risks.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Facilitated rehabilitation programs for inmates, promoting positive behavioral changes and reducing recidivism rates.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
- Assisted in training of new correctional officers, providing guidance on best practices and procedures.
- Managed high-risk situations with professionalism and composure, ensuring safety of all involved parties.
- Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
- Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
- Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Completed intake paperwork, fingerprints, and searches.
- Booked new inmates into facility and processed inmates for release.
Caregiver, Special Needs
Public Partnerships
04.2020 - 04.2022
- Enhanced quality of life for special needs individuals by providing personalized care and attention.
- Assisted clients in achieving their daily goals by offering physical support and emotional encouragement.
- Increased client''s independence with consistent skill-building exercises and positive reinforcement.
- Promoted a safe, nurturing environment by diligently monitoring clients'' health and wellbeing.
- Provided compassionate care for special needs clients, ensuring their comfort and dignity at all times.
- Developed strong relationships with clients and families, fostering trust and open communication regarding care plans.
- Implemented behavior modification techniques to address challenging behaviors while maintaining respect for each individual''s unique needs.
Retail Sales Associate
AutoZone
07.2019 - 04.2020
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained a clean and organized store environment, enhancing overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Server
Pizza King
09.2017 - 04.2018
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
Certification - CNA
Training Solutions
Norfolk, VA08.2019
High School Diploma -
Blackford High School
Hartford City, IN06.2019
Skills
- Records Management
- Emergency Response
- Contraband Seizure
- Surveillance
- Conflict resolution proficiency
- Social Skills Development
- Transportation Assistance
- Organizational Skills
- Problem-Solving
- Vitals Monitoring and Documentation
- Attention to Detail
- Schedule Management
- Teamwork
- Availability
Timeline
Correctional Officer
Blackford County Sheriff's Office
05.2022 - Current
Caregiver, Special Needs
Public Partnerships
04.2020 - 04.2022
Retail Sales Associate
AutoZone
07.2019 - 04.2020
Server
Pizza King
09.2017 - 04.2018
Certification - CNA
Training Solutions
High School Diploma -
Blackford High School
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