Makayla Woods
Daytona Beach
Summary
Dedicated professional with strong teamwork skills and a focus on guest satisfaction. Proven ability to enhance experiences through effective communication and operational efficiency.
Overview
2
2
years of professional experience
Work History
Staff
Ocean Center
Daytona Beach, FL
04.2026 - Current
- Trained new staff on operational procedures and best practices for guest interaction.
- Implemented feedback mechanisms to continuously improve service quality and guest satisfaction.
- Engaged with guests to promote park activities and special events effectively.
- Conducted safety briefings for guests, ensuring adherence to park rules and regulations.
Server
Seascape at Naples
Naples, FL
06.2026 - 08.2026
- Delivered exceptional customer service, ensuring guest satisfaction and timely order fulfillment.
- Maintained cleanliness and organization of dining area, enhancing overall guest experience.
- Collaborated with kitchen staff to ensure accurate food preparation and presentation.
- Assisted in training new servers on menu knowledge and service protocols.
Staff
Urban Air Trampoline and Adventure Park
Daytona Beach, FL
11.2025 - 04.2026
- Provided exceptional customer service to enhance guest experiences and ensure satisfaction.
- Collaborated with team members to execute daily park operations efficiently.
- Monitored equipment functionality, reporting any issues for prompt resolution.
- Assisted in maintaining cleanliness and safety standards throughout the facility.
Concessions Cashier
Paragon Theaters
Naples, FL
12.2024 - 07.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service by addressing inquiries and resolving issues.
- Assisted in inventory management by restocking supplies as needed.
- Assisted in inventory management by restocking supplies.
Birthday Party Host
Chuck E Cheese
Naples, FL
10.2024 - 04.2025
- Facilitated engaging birthday party experiences for children, ensuring enjoyment and satisfaction.
- Managed guest interactions, providing excellent customer service throughout events.
- Coordinated party logistics, including setup, scheduling, and clean-up activities.
- Assisted with meal service and cake presentations to enhance party celebrations.
Education
Bachelor of Science - Hospitality Management
Bethune Cookman University
Daytona Beach, FL05-2029
High School Diploma -
Gulf Coast High School
Naples, FL05-2025
Skills
- Customer service expertise
- Customer relations skills
- Strong teamwork
- Safety compliance
- Facility maintenance
- Cash handling
- Cash handling
- Customer relations skills
Timeline
Server
Seascape at Naples
06.2026 - 08.2026
Staff
Ocean Center
04.2026 - Current
Staff
Urban Air Trampoline and Adventure Park
11.2025 - 04.2026
Concessions Cashier
Paragon Theaters
12.2024 - 07.2025
Birthday Party Host
Chuck E Cheese
10.2024 - 04.2025
Bachelor of Science - Hospitality Management
Bethune Cookman University
High School Diploma -
Gulf Coast High School