Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
CORE COMPETENCIES
PROFESSIONAL ATTRIBUTES
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Makayla Zavala

Casa Grande

Summary

Analytical Laboratory Technician with extensive experience in laboratory operations and RPB manufacturing at Abbott, demonstrating expertise in GMP compliance, quality testing, documentation, and workflow efficiency enhancement. Promoted to Technician II in 2025 due to exceptional performance and technical proficiency. Committed to mentoring colleagues and fostering a safe, high-quality production environment. Currently completing a B.S. degree, expected May 2026, while seeking opportunities to advance leadership skills and drive operational excellence.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Analytical Laboratory Technician II

Abbott
Casa Grande, Arizona
07.2025 - Current
  • Lead quality control testing operations ensuring 100% compliance with specification bounds and regulatory requirements
  • Manage Laboratory Information Management System (LIMS) data entry and documentation, maintaining accurate records for batch release and regulatory audits
  • Optimize batch yield calculations and process workflows, coordinating finished goods dispatch to filling and drying manufacturing divisions
  • Perform advanced finished product testing including line monitoring, dilution studies, carryover analysis, and specialized quality assessments
  • Mentor and train Analytical Laboratory Technician I team members on testing procedures, equipment operation, and GMP standards
  • Collaborate with cross-functional teams (Production, Processing, Quality Assurance) to resolve quality issues and improve manufacturing efficiency
  • Maintain 99%+ accuracy rate in test result documentation and quality control measures

Analytical Laboratory Technician I

Abbott
Casa Grande, Arizona
01.2024 - 07.2025
  • Verified test results met specification requirements and implemented quality control measures for satisfactory product status
  • Recorded analytical data in LIMS and relevant quality systems with 100% accuracy and compliance
  • Determined batch yields and dispatched finished goods from Processing division to manufacturing departments
  • Conducted finished product testing (line monitoring, dilution, carryover) supporting production operations
  • Supported continuous improvement initiatives to enhance laboratory efficiency and reduce testing turnaround time

Operator Production Specialist

Abbott
Casa Grande, Arizona
01.2022 - 01.2024
  • Safely operated production equipment for filling, processing, and sterilizing operations, maintaining zero safety incidents
  • Monitored sterilization charts and performed critical tests to assure product sterility and quality
  • Completed work orders and production documentation with 100% accuracy, ensuring regulatory compliance
  • Executed general housekeeping and sanitation tasks following company SOPs and GMP standards
  • Trained and educated new employees on production floor expectations, equipment operation, and safety protocols
  • Communicated effectively across all organizational levels to ensure seamless production operations
  • Contributed to team achieving monthly production targets consistently

Production Cleaning Specialist

Hiregenics (Abbott)
Casa Grande, Arizona
08.2021 - 01.2022
  • Performed facility and equipment cleaning following all sanitation standard operating procedures in GMP environment
  • Completed required sanitation documentation and work orders accurately and on schedule
  • Operated forklift and aerial equipment safely, maintaining OSHA compliance
  • Participated in organized cleaning projects supporting production efficiency
  • Wore appropriate PPE and maintained safety standards during all cleaning operations

Warehouse Associate

Tractor Supply Distribution Center
Casa Grande, Arizona
06.2021 - 08.2021
  • Organized and transported pallets containing 200+ items safely to shipping department
  • Maintained accurate trip logs and inventory documentation
  • Operated electric pallet truck equipment efficiently in fast-paced warehouse environment
  • Supported leadership team in meeting daily operational deadlines

Education

Bachelor of Science - Biological Science

Arizona State University
Tempe, Arizona
05-2026

Associate of Science - undefined

Central Arizona College
Coolidge, Arizona
05-2021

High School Diploma - undefined

Casa Grande Union High School
Casa Grande, Arizona
05-2019

Skills

  • Laboratory Systems: LIMS (Laboratory Information Management System), quality control software, data analysis tools
  • Testing & Analysis: Batch testing, line monitoring, dilution studies, carryover analysis, sterility testing, yield calculations
  • Equipment: Production filling equipment, processing equipment, sterilization equipment, forklift, aerial lift, electric pallet truck
  • Compliance & Quality: GMP (Good Manufacturing Practices), regulatory compliance, quality assurance protocols, SOPs, documentation standards
  • Software: Microsoft Office Suite, laboratory data systems, work order management systems
  • Chemical handling

Accomplishments

  • Promoted to Analytical Laboratory Technician II (July 2025) - Recognized for technical excellence, leadership capabilities, and consistent high-quality performance
  • Trained and mentored new lab and production employees on procedures, equipment use, and GMP standards.
  • Ensured zero quality defects through precise batch testing and strict adherence to GMP and Quality standards.
  • Contributed to process improvements by analyzing workflows and implementing more efficient lab and documentation procedures.
  • Collaborated with Production and Quality Assurance teams to troubleshoot issues and support efficient, compliant operations.

Certification

Low-acid food certification

Timeline

Analytical Laboratory Technician II

Abbott
07.2025 - Current

Analytical Laboratory Technician I

Abbott
01.2024 - 07.2025

Operator Production Specialist

Abbott
01.2022 - 01.2024

Production Cleaning Specialist

Hiregenics (Abbott)
08.2021 - 01.2022

Warehouse Associate

Tractor Supply Distribution Center
06.2021 - 08.2021

Associate of Science - undefined

Central Arizona College

High School Diploma - undefined

Casa Grande Union High School

Bachelor of Science - Biological Science

Arizona State University

CORE COMPETENCIES

  • Quality Control & Assurance
  • GMP & Regulatory Compliance
  • LIMS & Laboratory Systems
  • Process Optimization
  • Team Leadership & Training
  • Batch Release & Documentation
  • Cross-Functional Collaboration
  • Problem Solving & Critical Thinking
  • Production Equipment Operations
  • Safety & Sanitation Protocols
  • Data Analysis & Reporting

PROFESSIONAL ATTRIBUTES

  • Goal-oriented with proven track record of advancement and continuous improvement
  • Strong leadership qualities with experience training and mentoring team members
  • Excellent attention to detail and accuracy in high-stakes quality control environment
  • Flexible and adaptable in fast-paced pharmaceutical manufacturing setting
  • Effective communicator across all organizational levels and functional departments
  • Critical thinker with advanced problem-solving skills
  • Reliable and responsible with consistent attendance and performance
  • Tolerant to stressful situations while maintaining composure and quality standards
  • Strong organizational and prioritization skills managing multiple concurrent responsibilities