Makaylah Craig
Salem,OH
Summary
I have accomplished Assistant Manager with in-depth experience consistently rising through the ranks. Going straight from being a part timer to skipping over the part time and full time BUA positions. I am Well-versed in sales, personal management, and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
I also am a multi tasking manager well-known for creating a positive workplace but also focusing on customers and our sales.
Overview
1
1
year of professional experience
Work History
Full Time Assistant Manager
Shoe Sensation
06.2023 - Current
- Maintained hands-on knowledge of job roles and regularly stepped in to perform business duties.
- Coached and mentored new employees on company policies and procedures.
- Helped oversee the daily operations of the store, managing staff and inventory.
- Communicated with customers to address questions, concerns, and needs and provide quality customer service.
- Tracked store inventories ans replenished products according to demand.
- Established clear communication channels between staff members to ensure smooth workflow throughout the store.
- Resolving customer complaints quickly and effectively while maintaining a high level of professionalism.
Part Time Sales Associate
Shoe Sensation
09.2022 - 06.2023
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Listened to customer needs and desires to identify and recommend optimal products.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Education
High School Diploma -
United Local High School
8143 State Route 9, Hanoverton, OH 4442305.2022
Skills
- Project management abilities
- Team Leadership
- Professional and Courteous
- Problem Resolution
- Staff Training
- Marketing knowledge
- Teamwork and Collaboration
- Decision-Making
- Money Handling
- Sales Strategies
- Retail Operations
- Customer Service
BSA Eagle Scout
The Eagle Scout is the highest rank attainable in the Scouts BSA program by the Scouts of America. Since it's inception in 1911, only four percent of scouts have earned this rank after a lengthy review process. The Eagle Scout rank requirements include earning at least 21 merit badges, 14 of which are mandatory for the award. The eagle must demonstrate Scout Spirit, and ideal attitude based upon the Scout Oath and Law, service and leadership. This includes an extensive service project that the Scout plans, organizes, leads, and manages. Eagle Scouts are presented with a medal and a badge that visibly recognizes the accomplishments of the scout. Additional recognition can be earned through Eagle Palms, awarded for completing additional tenure, leadership, and merit badge requirements.
Timeline
Full Time Assistant Manager
Shoe Sensation
06.2023 - Current
Part Time Sales Associate
Shoe Sensation
09.2022 - 06.2023
High School Diploma -
United Local High School