Makayla Horne

- Craft beverages while maintaining high standards for quality and customer service.

- Process orders and payments with efficiency and accuracy.

- Resolve conflicts by remaking drinks or issuing refunds when necessary.

- Greet and seat guests, ensuring a smooth flow of service.

- Maintain cleanliness of dining areas in line with health and safety standards.

- Managed daily operations, including monitoring food safety standards and inventory counts.

- Resolved customer conflicts, handled cash management, and supported kitchen and front-of-house staff.

- Trained new employees on various roles, ensuring adherence to company standards.

- Handled cash, processed orders, and maintained cleanliness of work areas.