Makayla Nicole Williams
Port Wentworth,GA
Summary
Experienced Front Desk Agent with background in hospitality and customer service roles. Strong focus on providing stellar service while maintaining efficiency in fast-paced environments. Known for exceptional organizational skills, ability to multitask, and adaptability to varying guest needs. Made significant impact in previous roles through implementation of innovative solutions for improved guest satisfaction. Experienced Theater Actor with background in performing diverse roles across various genres, from classical Shakespeare to contemporary drama. Strong skills encompass character study, script analysis and improvisation, reflecting ability to bring any character to life convincingly. Demonstrated impact through critical acclaim for performances and consistent positive audience feedback. Known for reliability, commitment and passion for acting craft.
Overview
7
7
years of professional experience
Work History
Theater Actor
PlayersByTheSea
Savannah, GA
07.2019 - 07.2024
- Portrayed diverse characters in multiple school theater productions, including roles such as Messenger in 'Oba Edipus' (2019) and Cupid in 'One Last Love' (2023).
- Delivered compelling performances in school theater, embodying characters like Sarah in 'Cut' (2022) and Victoria in 'Jokes on Her' (2023).
- Demonstrated versatility and depth in acting through roles such as Gert in 'Murder Amongst Friends' (2022-2023) and Sharie in 'Confessions of a Back Slider' (2022).
Front Desk Agent
Home2 Suites By Hilton
Hilton Head Island, SC
10.2023 - Current
- Welcomed and checked in guests, ensuring a smooth and efficient arrival experience.
- Assisted guests with room inquiries, reservations, and hotel-related questions to enhance their stay.
- Facilitated guest check-out processes, ensuring satisfaction and addressing any last-minute needs.
- Managed cash drawer transactions efficiently, ensuring accuracy and security.
- Stocked the market with essential items to ensure seamless guest access to amenities.
- Prepared coffee and gift bags for Hilton Honors members to enhance their stay experience.
- Maintained a welcoming atmosphere by providing personalized touches for loyal guests.
Daycare Teacher
Bible Baptist Church Of Highland, In
Savannah, GA
06.2019 - 07.2024
- Supported the daily needs of infants and toddlers, focusing on feeding, diaper changes, and emotional and physical interaction.
- Provided nurturing care to children aged 6 weeks to 4 years, including feeding, diaper changing, and engaging in interactive play.
Restaurant Hostess
The Landings Club
Savannah, GA
10.2020 - 11.2022
- Greeted club members and escorted them to their tables, ensuring a welcoming atmosphere.
- Ensured a seamless dining experience by coordinating with kitchen staff and managing table setups.
- Answered phone calls and coordinated reservation bookings to support smooth restaurant operations.
Education
Bachelor of Arts - Visual And Performing Arts
Savannah State University
Savannah, GA12-2025
High School Diploma -
Groves High School
05-2019
Skills
- Video editing
- Content creation
- Artistic intuition
- Excellent communication
- Organization and time management
- Dependable and responsible
- Performance techniques
- Stage presence
- Visual storytelling
- Acting
- Costume management
- Emotional expression
- Live performances
- Auditioning
- Height: 5' 4”
- Production support
- Memorizing lines
- Movement techniques
- Accepts direction and coaching graciously
- Adaptable
- Improvisation techniques
- Script memorization
- Creative
- Prop handling
- Role auditions
- Comedy Skills
- Directing Skills
- Theatre performances
References
References available upon request.
Education and Training
other,true,other
Timeline
Front Desk Agent
Home2 Suites By Hilton
10.2023 - Current
Restaurant Hostess
The Landings Club
10.2020 - 11.2022
Theater Actor
PlayersByTheSea
07.2019 - 07.2024
Daycare Teacher
Bible Baptist Church Of Highland, In
06.2019 - 07.2024
Bachelor of Arts - Visual And Performing Arts
Savannah State University
High School Diploma -
Groves High School