Seeking an administrative supportive role that utilizes my strong work ethic and commitment to delivering outstanding results in various areas. Eager to enhance my skill set and contribute to the company's overall success.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Human Resource Generalist
Mountain Energy Services, Inc.
Tunkhannock, PA, USA
03.2021 - Current
Manage recruitment through job boards, Indeed, and company website. Schedule and conduct interviews.
Handle all aspects of employee onboarding and offboarding including new hire orientations, benefit enrollment, terminations, and maintenance of employee personnel files.
Work closely with employees and insurance brokers on insurance issues and disability claims.
Create and send letters to employees as needed, such as FMLA notices, termination notices, etc., ensuring timely communication and compliance with relevant laws and policies.
Collaborate closely with payroll teams, providing support and aid as needed.
Submit weekly, monthly and quarterly reports to management and payroll.
Recovery Specialist
Nationwide Credit. Inc.
Endicott, NY, USA
08.2020 - 03.2021
Worked in a call center environment handling manual and automatically dialed outbound calls.
Effectively followed scripted prompts to convey important account information, and obtain payments to decrease open account balances.
Received and processed customer payments, contributing to maximizing collection efforts and increasing overall revenue.
Maintained adherence to federal, state, and local laws and company policies regarding collection practices to ensure legal and ethical compliance.
Executive Assistant
Gerber Associates RE
Clifford Township, PA, USA
04.2019 - 03.2021
Prepared documents, such as purchase agreements, amendments, and disclosures.
Received and responded to emails, and routed business correspondence to the correct staff members.
Maintained meticulous organization of physical and digital documents, ensuring easy access and retrieval for authorized team members to facilitate smooth operations.
Retail Associate
Idlewild Ski Shop, Inc.
Clifford Township, PA, USA
11.2015 - 12.2021
Placed all preseason inventory orders and communicated with company sales representatives.
Entered all inventory into the computer system and online website.
Maintained written records of special orders, customer tabs, and gift certificate balances.
Provided excellent customer service by attending to customers' inquiries and fulfilling their needs.
Education
Bachelor's Degree - Business Managment
UoPeople
Pasadena, CA
Skills
Time management
Recruitment
Microsoft (Excel, Word, Outlook)
Data entry
Records maintenance
Written communication
Human resources administration
Certification
Alison's Diploma in Human Resources (HR), CPD Certified
Alison's Certificate in Fundamentals of Human Resources, CPD Certified
Pipeline Stringing, Utility Inspector at Trans Mountain Energy Project/ TC Energy Coastal GasPipeline Stringing, Utility Inspector at Trans Mountain Energy Project/ TC Energy Coastal Gas