Makaylee Secrest
Baton Rouge,LA
Summary
Detail-oriented and self-motivated young professional who excels in problem-solving, organizational efforts, and interpersonal communication. Dependable and quick-learning team player interested in administrative work and committed to upholding the highest standards of operational efficiency.
Overview
5
5
years of professional experience
Work History
Server
Bistro Byronz
08.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Office Assistant
City of Walker
08.2019 - Current
- Organized, stored, and retrieved files to enhance daily operations.
- Strengthened office organization by implementing new filing systems and digital record-keeping practices.
Directing Intern
Shakespeare Theatre of New Jersey
06.2023 - 08.2023
- Assisted the director of a mainstage production by taking notes and organized and directed the rehearsals of a Spotlight Series production.
Team Member
Trader Joe's
12.2022 - 06.2023
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Assisted with inventory counts and stocking of merchandise.
- Operated register to process payments and collect cash payment for order totals.
Register/Server
Zippys
06.2020 - 12.2022
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Customer Call Team
GoAuto Insurance
03.2021 - 08.2021
- Enhanced customer satisfaction by addressing inquiries and resolving issues promptly.
- Detailed payment options and explained price, receipt and billing details to customers.
Education
Bachelor of Arts - Theatre Performance
Louisiana State University
05.2024
High School Diploma -
Baton Rouge Magnet High School
05.2020
Skills
- Adobe Premiere Pro
- Microsoft Office
- Licensed Driver
- Quick Learner
- Excellent Communication Skills
- Professional Demeanor and Discretion
- Office Management
- Employee Training and Development
- Social Media Knowledge
- Invoice Processing
- Friendly and Outgoing
- Excellent Memory
Leadership Experience
- LSU University Theatre Alliance, President 2022-2023
- LSU School of Theatre, Ambassador 2022-2024
- Playmakers Student Advisory Board, Publicity Executive 2018-2020
- Baton Rouge Magnet High School Thespian Society, President, 2018-2020
Timeline
Server
Bistro Byronz
08.2023 - Current
Directing Intern
Shakespeare Theatre of New Jersey
06.2023 - 08.2023
Team Member
Trader Joe's
12.2022 - 06.2023
Customer Call Team
GoAuto Insurance
03.2021 - 08.2021
Register/Server
Zippys
06.2020 - 12.2022
Office Assistant
City of Walker
08.2019 - Current
Bachelor of Arts - Theatre Performance
Louisiana State University
High School Diploma -
Baton Rouge Magnet High School
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