Makayleigh Butler
Corning
Summary
I am a highly motivated employee with a desire to take on new challenges. I demonstrate a strong work ethic, as well as adaptability and exceptional interpersonal skills. Strong communication and organizational skills are the top qualities I bring to a team environment.
Overview
6
6
years of professional experience
Work History
Catering team Member
Wegmans
Corning
10.2021 - Current
- Delivered catering orders to designated locations on time.
- Delivered exceptional customer service by warmly greeting guests and promptly addressing inquiries.
- Ensured clean and organized workspace during entire shift.
- Communicated effectively with other staff members to ensure a smooth flow of operations.
- Maintained knowledge of menu items available so that customers could be informed about what was being served.
- Listened to negative and positive feedback from customers to improve customer service quality.
- Sustained high customer service standards during peak shifts in fast-paced environment.
- Managed inventory on sales floor, communicating replacement needs to kitchen management for timely restocking.
Waitress
Rosie's Cafe
Tioga
07.2020 - 08.2021
- Provided excellent customer service by addressing any concerns promptly.
- Addressed customer concerns promptly and escalated unresolved issues to management, ensuring satisfactory resolutions.
- Provided detailed information on menu items, ingredients, and pricing to enhance customer dining experience.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Contributed to team meetings to share insights on new menu items and policy updates, fostering collaboration.
- Enforced safety guidelines for employees and patrons of the restaurant.
Education
Associate of Applied Science - Psychology
Corning Community College
Corning, Ny05-2025
High school diploma -
Corning Painted Post High School
Corning, Ny06-2023
Skills
- Customer service excellence
- Inventory management
- Organizational abilities
- Problem solving & conflict resolution
- Staff training
- Verbal communication
- Written communication
- Positive attitude
Timeline
Catering team Member
Wegmans
10.2021 - Current
Waitress
Rosie's Cafe
07.2020 - 08.2021
Associate of Applied Science - Psychology
Corning Community College
High school diploma -
Corning Painted Post High School