MaKayleigh Curtis-Sorbet
Douglasville,GA
Summary
Motivated and hardworking service worker with exceptional social skills, communication abilities and customer service background for 6 years. Extremely versatile and quick to adapt into a new fast paced work environment. Very dedicated to learning more and progressing into the healthcare field while in school for a Nursing Degree.
Overview
6
6
years of professional experience
Work History
Assistant General Manager
Marco's Pizza
08.2019 - Current
- Created exciting displays to catch attention of store customers.
- Assisted in recruiting, hiring and training of team members.
- Oversaw inventory management processes to maintain proper stock levels and minimize waste.
- Maintained detailed records of all transactions, ensuring accuracy in accounting reports required for tax purposes, audits, or cash discrepancies.
- Ensured all health department regulations by implementing strict sanitation guidelines throughout the establishment.
- Handled cash accurately and prepared deposits.
- Accurately created schedules to ensure maximum success of the team and ensured appropriate coverage while keeping labor cost minimal.
- Organized and detail-oriented with a strong work ethic.
- Skilled at working independently and collaboratively in a team environment.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Worked flexible hours across night, weekend, and holiday shifts.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Responsible for answering phones at high volume hours while identifying issues and providing solutions.
- Responsible for preparing, making, cutting, and serving all products that in a timely manor, while upholding all mandatory sanitation guidelines.
- Managed approximately 200 orders and 80 incoming calls within six hours from customers.
Cheerleading and Gymnastics Coach
Douglasville Gymnastics And Cheerleading Club
07.2018 - 01.2022
- Assisted athletes with developing strategies to manage stress and increase productivity.
- Communicated with other colleagues to determine student advancement and progress.
- Instructed group coaching sessions and individual coaching sessions.
- Updated parents on their child's progress through regular communication such as email updates, personal calls, or parent-teacher conferences.
- Learned different coaching styles according to each athlete's needs and learning preferences.
- Assisted athletes in setting and achieving personal goals.
- Taught students how to perform gymnastics, levels one-six.
- Taught students how to perform sideline cheerleading, levels one-four.
- Taught students how to perform competitive cheerleading, levels one-four.
- Learned how to work with and coach students, ages 1-18.
- Managed effective lesson plans, workout routines, and drills to help athletes overall strength, flexibility, and development.
- Maintained equipment and the facility to insure a clean and safe environment for all clientele.
- Instructed events such as tryouts, training camps, and special classes.
- Maintained a fun and exciting atmosphere.
Chiropractic Assistant
Douglasville Wellness & Chiropractic Center
08.2020 - 05.2021
- Answered phone calls to offer office information, schedule appointments, answer questions, and directed calls to proper office staff.
- EMR knowledge.
- Greeted incoming visitors warmly and directed patients to appropriate areas.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Collected and documented patient medical information such as blood pressure, weight, and treatment plans.
- Performed electrical muscle stimulation, massage, mechanical traction, and ultrasound therapy.
- Prepared examination rooms with necessary equipment, keeping efficient appointment timing while prioritizing sanitation protocols.
- Sanitized, restocked, and organized exam rooms/medical equipment.
- Oriented and trained new staff on proper procedures and policies.
- Guided other healthcare team members to provide care for each patient in a safe and timely manor
Education
Some College (No Degree) - Nursing Science
University of West Georgia
Carrollton, GAHigh School Diploma -
Alexander High School
Douglasville, GA05.2021
Skills
- CPR Certification
- Business Leadership Expertise
- Staff hiring and Onboarding/Employee Relations
- Technology Skills
- Analytical Skills
- Dependability
- Adaptability
- Active listening and Communication Skills
- Customer Service
- Teamwork
Timeline
Chiropractic Assistant
Douglasville Wellness & Chiropractic Center
08.2020 - 05.2021
Assistant General Manager
Marco's Pizza
08.2019 - Current
Cheerleading and Gymnastics Coach
Douglasville Gymnastics And Cheerleading Club
07.2018 - 01.2022
Some College (No Degree) - Nursing Science
University of West Georgia
High School Diploma -
Alexander High School