Diligent with strong linguistic skills and a deep understanding of cultural nuances. Proven ability to deliver accurate translations and adapt to various content types. Valued team collaborator focused on achieving high-quality results and meeting deadlines. Known for reliability and adaptability in dynamic environments.
Hi, I’m
MAKDA TESFAMICHAEL OGBANDRIAS
New Westminster,Canada
Summary
Overview
16
years of professional experience
1
Certification
Work History
Refugee camp
Translator
01.2024 - 07.2024
Job overview
- Tigrina translator ( Volunteering to help women in need)
- Interpretation of verbal communication like facilitating communication, ensuring accurate translation in hospitals and refugee camps
- Translation of written documents
- Translating written materials, providing clear documentation for both refugees and aid workers
- Facilitate access to services, cultural sensitivity, and confidentiality
- Provide assistance in emergency situations lime helping in crisis management
- Report challenges or issues helping in identifying language barriers, offer feedback
Caramel restaurant and lounge
Restaurant Supervisor
07.2021 - 12.2023
Job overview
- Carried out the standard of service to customers and business
- Guidance and reinforcement of company rules and regulations
- Evaluating and promoting service and staff
- Handling and dealing with complaints and compliments
Ethiopian airlines
Airline Representative
10.2019 - 02.2020
Job overview
- Help customer plan travel time and routes
- Prepare and issue tickets for high profile customers
- Manage proper passenger, baggage, cargo handling operation
- Attend boarding gates assist pre-boarding
- Providing full flight information to designated
- Trace lost, delayed or misdirected baggage for customers
Continental kindergarten
Teacher
09.2008 - 09.2019
Job overview
- Encouraged students on building good quality self-character
- Guided the students in all their activities
- Promoted students on building self character
- Introduced students with the world via academics
Adi-guadad junior and elementary school
Academic Instructor
09.2012 - 06.2015
Job overview
- Head of the elementary English department unit
- Prepare teaching aid materials and texts
- Developed lesson plan accordingly
- Student advisor, dealt with complex human behaviors
Education
University of People
Masters in Business Administration
03.2025
University Overview
I am pursuing my studies through online education.
College of business & Economics
BSc from Business Management
06.2012
University Overview
GPA: 3.26/4.0
Skills
- Risk assessment
- Workplace hazards
- Safety regulations
- Incident reporting
- Emergency procedures
- Compliance
- Booking systems
- Fare calculation
- Itinerary planning
- Customer service
- Travel regulations
- Project planning
- Scheduling
- Budgeting
- Risk management
- Team leadership
- Stakeholder communication
- Excel typing
- File management
- Word processing
- Internet basics
- Email communication
- Troubleshooting
- QuickBooks
- Microsoft Office platforms
- Verbal and written communication
Skills And Languages
Skills And Languages
Occupational Health and Safety, 2019, Risk assessment, workplace hazards, safety regulations, incident reporting, emergency procedures, compliance., Diploma in Ticketing, 2011, Booking systems, fare calculation, itinerary planning, customer service, travel regulations., Advanced Certificate in Project Management, 2010, Project planning, scheduling, budgeting, risk management, team leadership, stakeholder communication., Basic Computer Skills, 2005, Excel typing, file management, word processing, internet basics, email communication, troubleshooting., Tigrinya, native, English, Advanced, French, Intermediate, Italian, BeginnerCertification
Occupational Health and Safety(2019): Risk assessment, workplace hazards, safety regulations, incident reporting, emergency procedures, compliance.raphy..
• Diploma in Ticketing(2011): Booking systems, fare calculation, itinerary planning, customer service, travel regulations.
• Advanced certificate in Project management(2010): Project planning, scheduling, budgeting, risk management, team leadership, stakeholder communication.( interact Res & Ticketing, quickbook, Jobber,, Microsoft Office platforms
• Basic computer skills(2005): Excel typing, file management, word processing, internet basics, email communication, troubleshooting. •Language Skills: Tigrinya (native), English (Advanced), French(Intermediate), Italy (beginner)
Languages
English
Full Professional
French
Limited Working
Tigrinya
Native or Bilingual
Italian
Limited Working
Interests
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Getting involved in local advocacy groups to promote positive change in the community
- Volunteer Work
Timeline
Translator
Refugee camp
01.2024 - 07.2024
Restaurant Supervisor
Caramel restaurant and lounge
07.2021 - 12.2023
Airline Representative
Ethiopian airlines
10.2019 - 02.2020
Academic Instructor
Adi-guadad junior and elementary school
09.2012 - 06.2015
Teacher
Continental kindergarten
09.2008 - 09.2019
College of business & Economics
BSc from Business Management
University of People
Masters in Business Administration
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