Makeba Williams
Linden,NJ
Summary
Self-motivated Marketing professional with history of meeting company goals utilizing consistent and organized practices. Bringing proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients as well as, a self-starter and quick learner who tackles obstacles head on.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Executive Assistant to CEO
Sansone Jr's 66 Automall
02.2023 - Current
- Maintain and update CEO’s very busy daily calendar
- Oversea all social media accounts
- Streamlined executive communication by managing emails, phone calls, appointments and scheduling meetings.
- Handle and maintain highly confidential and sensitive information
- Prepare and proofread CEO’s slide presentations, proposal decks and speaking opportunities
- Organize travel itineraries, including flights, transportation/hotel arrangements and rentals
- Reconcile invoices, track budgets and complete expense reports in a timely manner
- Prepare and maintain daily budgeting reports utilizing Excel
- Served as a liaison between departments to facilitate effective communication throughout the company.
Project Support Coordinator
Cruze Control Productions
04.2019 - 03.2023
- Managing and maintaining expense reports
- Sourcing and securing event requirements upon tight deadlines
- Proofreading and drafting correspondences as well as contracts
- Achieved specific team objectives and goals
- Initiating timely project management within budget constraints for multi-faceted problems
- Coordinating meetings and events for internal and external groups
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Senior Monitoring Operator
DGA Security
08.2016 - 07.2019
- Maintained high-level of confidentiality
- Handled high volume of customer inquiries
- Dispatched emergency services to customer locations
- Oversaw day to day activities of up to three employees
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Education
Bachelor of Science : Political Science -
Kean University
Union, NJ05.2013
Associate of Applied Science : Paralegal Studies -
Union County College
Cranford, NJ05.2011
Skills
- Microsoft Suite (Power Point, Outlook, Excel, Word)
- Travel Management
- Scheduling
- SharePoint
- Asana
- Social Media Management
- Calendar Management
- Event Marketing
- Slack
- G-Suite
- Canva
- Hubspot
Certification
Google Project Management Certificate
Timeline
Executive Assistant to CEO
Sansone Jr's 66 Automall
02.2023 - Current
Project Support Coordinator
Cruze Control Productions
04.2019 - 03.2023
Senior Monitoring Operator
DGA Security
08.2016 - 07.2019
Bachelor of Science : Political Science -
Kean University
Associate of Applied Science : Paralegal Studies -
Union County College
Google Project Management Certificate
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