Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Makeda Davis

Queens,NY

Summary

Proactive site reliability engineer with expertise in system monitoring, performance optimization, and incident response training. Achievements include successful automation of workflows and consolidation of monitoring tools, leading to enhanced operational efficiency and significant cost reductions.

Overview

4
4
years of professional experience
2
2
Certifications

Work History

Site Reliability Engineer 2

Checkr
, CA
01.2024 - 03.2026
  • Led the creation and distribution of incident response training for engineers and non-technical contributors, resulting in improved incident response
  • Oversaw migration from PagerDuty to Incident.io, automating workflows and creating alerting rules.
  • Migrated AWS resources and Datadog configurations into unified environment to enhance system observability.
  • Created Terraform modules to standardize Datadog monitor creation among engineering teams.
  • Evaluated synthetic test metrics and log usage, achieving reductions in Datadog monitoring expenses.
  • Centralized external Datadog organizations into single environment, improving management efficiency and visibility.

Site Reliability Engineer

Checkr
San Francisco, California
08.2022 - 01.2024
  • Monitored system performance and reliability across Checkr's infrastructure.
  • Implemented automated monitoring solutions to enhance operational efficiency.
  • Created and updated documentation for systems and processes to ensure team alignment and knowledge transfer.
  • Enhanced application performance visibility through Datadog dashboards and custom metrics, facilitating proactive monitoring.
  • Served as on-call SRE and incident commander, leading resolution of critical production incidents
  • Refined monitoring and alerting quality, leading to earlier detection of system issues and reduced incident response times.

Software Engineer

Lob
01.2022 - 06.2022
  • Streamlined developer onboarding by reducing integration friction and simplifying setup processes
  • Developed automated tests to validate integrations, increasing system reliability and stability
  • Built demo applications and created documentation to support SDK integrations, enhancing developer adoption

Education

Certificate - Advanced Software Engineering

Hack Reactor
New York, NY (Remote)
12-2021

Certificate - Python

Columbia University, JTC
New York, NY
05-2020

Associate of Arts - Business/Sociology

Marymount Manhattan College
New York, NY
05-2018

Some College (No Degree) - Computer Science

Strayer University
New York, NY (Remote)

Skills

  • Incident response
  • System monitoring
  • AWS services
  • AWS migration
  • Terraform automation
  • Terraform tools
  • Kubernetes
  • Docker
  • Datadog configuration
  • Sentry
  • GitLab CI/CD
  • Performance optimization
  • AI/agent development
  • Scripting
  • Python
  • JavaScript
  • Typescript
  • Java
  • Ruby
  • Mocha
  • Chai
  • Linux administration
  • Git version control
  • Jira project tracking
  • Agile methodology practices
  • PagerDuty

Incidentio

  • Agile methodology practices

Certification

Dev Ops- Chicago University

Affiliations

Hour Children Board Member (2024-Present)

Timeline

Site Reliability Engineer 2

Checkr
01.2024 - 03.2026

Site Reliability Engineer

Checkr
08.2022 - 01.2024

Software Engineer

Lob
01.2022 - 06.2022

Certificate - Advanced Software Engineering

Hack Reactor

Certificate - Python

Columbia University, JTC

Associate of Arts - Business/Sociology

Marymount Manhattan College

Some College (No Degree) - Computer Science

Strayer University
Makeda Davis