Makeda Harris
Sherwood,Arkansas
Summary
Hardworking and dependable E-Commerce Clerk offering 8+ years of clerical experience. Demonstrated prioritization, multitasking and planning abilities. Enthusiastic about using knowledge and skills to support new operations. Well-qualified administrative professional with remarkable typing skills, data entry expertise and goal-oriented mentality. Proficient in updating daily logs, investigating discrepancies and managing records. Focused on maximizing service and comfortable working with little oversight. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
E-Commerce Clerk
Kroger
Sherwood, AR
08.2016 - Current
- Organized and maintained filing systems for confidential documents.
- Assisted customers with inquiries and complaints in a professional manner.
- Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality.
- Perform required opening and closing procedures
- Processed customer orders promptly and accurately.
- Train and educate new employees during onboarding.
- Communicated with customers and employees to answer questions or explain information.
- Adapt to new and improved processes.
Education
Bachelor of Science - General Studies
University of Central Arkansas
Conway, AR05.2023
Associate of Science - Education
Pulaski Technical College
North Little Rock, AR05.2019
Skills
- Ability to work well with others and provide excellent communication skills
- Work under pressure in a busy environment and resolve conflicts effectively
- Prior history of observing educational program instructor
- Ability to use a microcomputer, utilize database, spreadsheet, and word processing software
- Research Skills
- Subject knowledge of details statistics
- Witness Interviewing
- Analytical Thinking
- Ability to file computer records, analyze and interpret research findings
- Incident Reporting
- Statistical Computing Methods
- Data Analysis and interpretation
Timeline
E-Commerce Clerk
Kroger
08.2016 - Current
Bachelor of Science - General Studies
University of Central Arkansas
Associate of Science - Education
Pulaski Technical College
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