Makeda Pitt
310 Grafton St Brooklyn,NY
Summary
Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.
Overview
9
9
years of professional experience
Work History
Senior Leader
Old Navy
07.2018 - Current
- Streamlined operations by implementing efficient project management techniques, resulting in increased productivity.
- Led cross-functional teams for successful product launches, contributing to significant revenue growth.
- Developed and executed strategic plans, driving organizational growth and expansion into new markets.
- Mentored junior team members, fostering a culture of continuous learning and professional development.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
Direct Support Professional
NY Foundling
01.2020 - 09.2020
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Collaborated with interdisciplinary teams to develop comprehensive support strategies for each client''s unique needs.
Direct Support Professional
Catholic Guardian Services
06.2017 - 09.2018
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Collaborated with interdisciplinary teams to develop comprehensive support strategies for each client''s unique needs.
- Implemented individualized behavior management plans, reducing incidents of challenging behaviors within the residence.
Key Holder/Customer Service Representative
Duane Reade
09.2016 - 11.2017
- Enhanced customer experience by providing exceptional service and addressing inquiries promptly.
- Increased store sales by creating visually appealing merchandise displays and product placements.
- Strengthened team performance by conducting regular training sessions on product knowledge and sales techniques.
- Streamlined inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
Second Assistant Manager
Aeropostale
07.2015 - 12.2015
- Improved store efficiency by streamlining processes and implementing organizational systems.
- Enhanced customer satisfaction by ensuring prompt attention and addressing concerns promptly.
- Assisted in achieving sales targets through effective upselling techniques and product knowledge.
- Maintained a clean and orderly store environment, contributing to an enjoyable shopping experience for customers.
Education
James Madison High School
Brooklyn, NYSkills
- Quality Control
- Lean Implementation
- Production Planning
- Change Management
- Process Implementation
- Emotional Intelligence
- Ethical Leadership
- Team Building
- Innovation Management
- Process Improvement
- Risk Management
- Effective Communication
Timeline
Direct Support Professional
NY Foundling
01.2020 - 09.2020
Senior Leader
Old Navy
07.2018 - Current
Direct Support Professional
Catholic Guardian Services
06.2017 - 09.2018
Key Holder/Customer Service Representative
Duane Reade
09.2016 - 11.2017
Second Assistant Manager
Aeropostale
07.2015 - 12.2015
James Madison High School
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