Summary
Overview
Work History
Education
Skills
diaper raffle
Timeline
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Makein Thixton

Salem,IN

Summary

Professional with keen eye for detail and history of effective administrative support. Known for ensuring smooth office operations through effective organization and thorough communication. Proven ability to collaborate with team members and adapt to changing needs, with strong skills in recordkeeping and time management. Excellent communication skills.

Overview

5
5
years of professional experience

Work History

Medical Staff Office Assistant

Baptist Health Floyd
03.2024 - Current
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
  • Supported onboarding process for new hires, enhancing their integration into team with comprehensive orientation sessions.

Front Desk Receptionist

All In Pediatrics
03.2021 - 03.2024
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Collected fees, and payments.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.

Front Desk/Referral Coordinator

Harrison Family Medicine
03.2020 - 09.2021
  • Scheduled appointments with specialists on behalf of clients.
  • Demonstrated strong attention to detail and organizational skills in managing a high volume of referrals while maintaining exceptional levels of patient care.
  • Maintained a high level of accuracy in referral documentation, ensuring smooth transitions between healthcare providers.
  • Processed referral requests from patients, doctors and other health care professionals.
  • Served as a liaison between primary care physicians, specialists, and patients to ensure timely access to needed services.

Front Desk/Medical Records Clerk

North Clark Medical Group
09.2020 - 03.2021
  • Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
  • Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
  • Processed medical records requests from outside providers according to facility, state, and federal law.
  • Scanned medical records in digital format for easy retrieval and accessibility.
  • Printed and photocopied documents to provide patients with copies of medical records.
  • Uploaded physician progress notes, history, and physicals into electronic medical records.

Education

High School Diploma -

West Washington Jr,/Sr, High School
Campbellsburg
05-2017

Skills

  • Customer service
  • Positive attitude
  • Time management
  • Data entry
  • Teamwork and collaboration
  • Problem-solving
  • Strong work ethic
  • Reliability

diaper raffle

  • Bring a pack of diapers, any size, for a chance to win a special prize!
  • Name: __________________________

Timeline

Medical Staff Office Assistant

Baptist Health Floyd
03.2024 - Current

Front Desk Receptionist

All In Pediatrics
03.2021 - 03.2024

Front Desk/Medical Records Clerk

North Clark Medical Group
09.2020 - 03.2021

Front Desk/Referral Coordinator

Harrison Family Medicine
03.2020 - 09.2021

High School Diploma -

West Washington Jr,/Sr, High School

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