Forward-thinking Executive Assistant accomplished in aiding company leaders with key functions. Gifted at managing busy schedules, organizing projects and providing stellar administrative support to executive team. Analyzes, prioritizes and completes tasks with professionalism and sound judgment. Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management. Polished Assistant successful at supporting executive productivity and business operations. Knowledgeable about industry practices and regulations, office management protocols and calendar management. Works well with minimal oversight to carry out demanding work. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
7
7
years of professional experience
Work History
Executive Administrative Assistant
Capital View Baptist Church
Brandywine, MD
05.2023 - Current
Managed director's calendar and prepared meeting agenda and materials.
Arranged appropriate travel, visas, agendas, necessary contacts and other information for executive travel.
Coordinated meeting and work schedules for staff teams and executives.
Managed external contacts and kept track of periodic communication needed for priority actions.
Made travel arrangements for employee trips and conferences.
Created PowerPoint presentations used for diverse business needs.
Maintained company confidence and protected business operations by keeping sensitive information confidential.
Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
Set up meeting and event logistics for senior management and updated calendars.
Screened phone calls for executives to instantly identify priority clients and filter out spam calls.
Tackled and addressed top-level, high-priority issues with professional administrative discretion.
Revised and maintained master calendar to coordinate meetings across multiple time zones.
Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
Managed and tracked expenses to meet company budget requirements.
Entered customer information and updates in database system to track leads, interactions, relationships and propel sales opportunities.
Managed daily invoices, reports and proposals.
Leveraged word processing software to create proposals, letters and memos.
Obtained signatures for financial documents and internal and external invoices.
Collaborated with internal teams to support long-term research, marketing and ad hoc projects.
Conducted research and collected and analyzed data to prepare reports and documents.
Followed proper accounting and bookkeeping procedures to support audits.
Made travel arrangements to provide executives seamless and travel policy-approved business trips.
Vice President of SPRC
Smith Chapel United Methodist Church
La Plata, MD
02.2020 - Current
Planned advertising campaigns for online, print and other mediums.
Developed marketing strategies based on corporate objectives and market trends.
Worked closely with customers to determine appropriate marketing offerings and strategies for business needs.
Collaborated with other departments to coordinate strategic marketing activities.
Cultivated business partnerships to build lasting relationships with internal and external parties.
Supervised creation of marketing materials and collateral.
Planned and facilitated meetings to share marketing plans and explain future business goals.
Assessed projects against budgets and timelines, keeping team and assignments on task.
Negotiated with vendors to obtain most cost-effective pricing for product distribution.
Coordinated marketing events for showcasing product and service offerings.
Collected and analyzed market research data for use in forecasting.
Delivered marketing strategy updates to upper-level management.
Conducted research to determine ideal markets for products and services.
Marketed products and services at tradeshows and promotional events.
Prepared marketing campaign budgets with finance personnel.
Interviewed and hired talented individuals to add value to marketing team.
Recommended policy changes to improve marketing tactics and strategies.
Created marketing policies and procedures, evaluating and revising to maximize team efforts.
Expanded personnel skill sets by mentoring marketing team both individually and in groups.
Evaluated marketing personnel and offered constructive feedback on ways to improve.
Graduate Student Extern
University Of Maryland Global Campus
Adelphi, MD, MD
08.2016 - Current
Followed instructions from management to complete tasks according to exact specifications.
Developed strong oral and written communication skills in working with people of different ages.
Planned and completed group projects, working smoothly with others.
Answered office phone to direct inquiries to appropriate individuals.
Straightened chairs, swept debris and cleaned tables to maintain clean and organized work area.
Greeted office visitors, provided information and directed to appropriate personnel.
Increased school relationships and resources by managing high-profile events and assisting with externally oriented events.
Provided technical support and instructional assistance to help students succeed.
Directed or led visitors to classrooms and buildings.
Utilized campus systems to schedule rooms and meetings.
Conducted campus tours to help prospective students and families learn about class sizes and campus life.
Maintained ongoing communication with first-year students to serve as resource person and advocate for concerns.
Screened persons entering facilities for proper identification to foster student safety and security.
Supported athletic training for student-athletes by preparing treatment areas, equipment and materials.
Contacted alumni by phone to solicit donations or update records.
Maintained positive working relationship with fellow staff and management.
Identified needs of customers promptly and efficiently.
Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
Set specific goals for projects to measure progress and evaluate end results.
Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Implemented strategies to take advantage of new opportunities.
Evaluated needs of departments and delegated tasks to optimize overall production.
Oversaw quality control to identify inconsistencies and malfunctions.
Created plans to propose solutions to problems related to efficiency, costs or profits.
Monitored operations and reviewed records and metrics to understand company performance.
Assessed company operations for compliance with safety standards.
Audited company's legal documents to verify compliant policies and procedures.
Determined consumer needs to provide products and services appealing to larger market.
Wrote and submitted reports on industry trends, prompting managers to develop business plans.
Tracked project schedules and encouraged teams to complete tasks on time while staying on budget.
Worked closely with human resources to support employee management and organizational planning.
Analyzed key performance indicators to identify effective strategies.
Organized client meetings to provide project updates.
Analyzed company's expenditures and developed financial models.
Contract Specialist
IM Solutions LLC/Department of Interior
Dumfries, VA
06.2022 - 12.2022
Monitor existing contracts for upcoming expiration dates, subsequently coordinating with appropriate channels for contract re-negotiation and possible renewal.
Optimized contract terms and conditions to bolster profitability and reduce risk.
Review and understand contract plans and specifications.
Negotiated, reviewed and managed contracts for lenders, title companies and law firms.
Accelerated expansion projects by guiding contracts into place and assisting in managing timely initiation and execution of each.
Assisted in development of contracting framework for various joint ventures.
Worked to resolve vendor issued by proactively communicating with market contacts.
Analyzed performance of current contracts to identify amendment additions and ensure full regulatory compliance.
Executed contract review and contract management in submittal of fully executed documents to lenders, title companies and law firms.
Developed contracts for legal review for presentation to senior management staff.
Conducted market research, devised acquisition strategies and drafted and finalized contracts.
Devised and set up phone data usage database, achieving proper tracking and helping to boost cost savings.
Guided suitable resolutions on issues related to critical contracts in support of program managers.
Assisted project managers to prepare and analyze budgets for status updating to clients.
Drove expense reduction by developing cost-saving initiatives.
Examined business information and corporate records for investment advisors for State Auditor's Office, verifying organizational compliance with government regulations.
Administered contract change requests and resolution.
Provided updates on status of contract processes to upper management and other important personnel.
Oversaw changes and coordinated change orders and contract reviews.
Oversaw subcontract administration and managed contract closeouts.
Managed contract closeout process, resolving all issues prior to release of final payment.
Reviewed details on incoming contracts and service agreements to keep pricing correct.
Conducted research and compiled solicitation packages for contracting officer.
Checked information in company's database for accuracy and updated data with current information to maintain records.
Responded to regulatory documents and forms, driving compliance with state and federal requirements.
Managed subcontract administration and compliance and coordinated contract closeouts.
Analyzed data and prepared for compilation into reports to be distributed to other key stakeholders.
Represented company at meetings to discuss contractual obligations.
Submitted project closeout documents in accordance with contract terms.
Stayed abreast of relevant industry rules and regulations to keep organization compliant.
Managed negotiation and approval of supplier, distributor and state and federal agency agreements.
Inspected contract work operations to check compliance with plans and specifications.
Created reports and models based on contract requirements to predict profitability and gross margin.
Liaised with leadership team to review and approve contract terms and conditions.
Gathered contractor quotes for careful review to determine best options for company.
Mitigated risk by accurately managing state and federal invoicing.
Oversaw contract closeouts and addressed all issues prior to release of final payment.
Strengthened documentation traceability, developing organizational systems for contracts, records, reports and agendas.
Complied with regulations by crafting policies and procedures for all to follow.
Identified contract changes potentially occurring during agreement's lifecycle.
Education
Bachelor of Science - Business Administration/Human Resources Management
University of Maryland - College Park
College Park, MD
06.2021
High School Diploma -
Henry Lackey High School
Indian Head
05.1998
Skills
Call Routing
Technologically Savvy
Spreadsheet Creation
Records Management Databases
Critical Thinking
Data Research and Compilation
Travel Arrangement Coordination
Invoice Preparation
Visitor Greeting
Video Conferencing Software
Catering Coordination
Customer Service
Meeting Agenda Preparation
Intuit QuickBooks
Meeting Minutes
Bookkeeping and Basic Accounting
Administrative Oversight
Document Filing and Retrieval
Administrative Support
Report Distribution
Inquiry Response
Verbal and Written Communication
Supply Ordering
Access Control
Calendar and Scheduling Software
Reports and Financial Statements
Budget Preparation
Executive Schedule Management
Correspondence and Memos
Executive Presentations
Recordkeeping and Documentation
Mail Sorting and Distribution
Travel Planning
Event Coordination
Decision Making
Social Perception
Materials Organization
Microsoft Office
Administrative Policies
Honest and Dependable
Work Prioritization
Problem-Solving
Meeting Scheduling
Team Coordination
Persuasive Negotiation
Training Schedule Setup
Time Management
Honest and Ethical
Analytical Thinking
Operating Procedures
Oracle E-Business Suite Financials
Human Resources Management Software
Staff Training
Team Leadership
Work Coordination
Problem Solving
Conflict Resolution
Payroll Processing
Performance Assessments
Expenditures Oversight
Detail-Oriented
Goal Minded
Relationship Building
Workflow Improvements
File Maintenance
Reliable and Responsible
Scheduling and calendar management
Business communication
Office administration
Billing and coding
Sorting and labeling
Spreadsheet development
Database entry
Mail handling
Event organization
Till counting
Office management
Staff Management
Business administration
Microsoft Office Suite
Project Management
Performance improvement
Expense reporting
Administrative support
Sales expertise
Social Media Management
Strategic planning
Travel coordination
Team collaboration
Technical Support
Timeline
Executive Administrative Assistant
Capital View Baptist Church
05.2023 - Current
Contract Specialist
IM Solutions LLC/Department of Interior
06.2022 - 12.2022
Vice President of SPRC
Smith Chapel United Methodist Church
02.2020 - Current
Graduate Student Extern
University Of Maryland Global Campus
08.2016 - Current
Bachelor of Science - Business Administration/Human Resources Management
University of Maryland - College Park
High School Diploma -
Henry Lackey High School
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