Makeleta Taufa
Orem,Utah
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Manager
Crumbl
Orem, Utah
03.2021 - Current
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Developed a system for tracking inventory and ordering supplies as needed.
- Resolved conflicts between team members in an effective manner.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Collaborated with management on developing strategic plans for achieving business goals.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Sales Associate
Footlocker, Footlocker
Orem, UT
05.2022 - 04.2023
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Maintained up-to-date knowledge of store merchandise and policies.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Engaged customers in friendly, professional dialogue to determine needs.
Line Worker
Young Living
Orem, Utah
07.2021 - 12.2021
- Performed quality control checks to ensure product specifications were met.
- Loaded materials onto conveyor belt to be transported down the assembly line.
- Labeled finished products with appropriate information such as serial numbers or barcodes.
- Worked closely with other members of the team to meet deadlines and goals set by management.
- Sorted and packaged products to prepare for processing or shipment.
- Examined final products for conformance with quality and design standards.
Crew Team Member
wendys
Orem , Utah
09.2018 - 11.2018
- Maintained cleanliness of store by sweeping, mopping, and dusting surfaces.
- Collaborated with other crew members to complete tasks quickly and efficiently.
- Prepared sandwiches and drinks for customers according to their specifications.
- Cleaned work areas regularly throughout shift.
- Served food quickly for positive guest experiences.
Education
High School Diploma -
Mountain View High School
Orem, UT05-2020
Skills
- Task Delegation
- Policy Enforcement
- Team motivation
- Orientating and training
- Employee Scheduling
- Problem-Solving
- Cash Register Operation
- Teamwork and Collaboration
- Listening Skills
- Time Management
- Attention to Detail
Certification
- Food Handlers Permit
Timeline
Sales Associate
Footlocker, Footlocker
05.2022 - 04.2023
Line Worker
Young Living
07.2021 - 12.2021
Assistant Manager
Crumbl
03.2021 - Current
Crew Team Member
wendys
09.2018 - 11.2018
High School Diploma -
Mountain View High School