Makena Fink

Provided safe, effective, and appropriate massage therapy techniques during customer appointments.

• Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
• Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
• Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
• Ensured client safety by adhering to strict hygienic practices and proper draping techniques.

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Created an inviting environment for customers by maintaining store organization and cleanliness.
• Answered customer questions about products and services, helped locate merchandise, and promoted key items.
• Developed new client relationships by actively engaging with potential customers and highlighting the benefits of the product offerings.

• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Answered customer questions about products and services, helped locate merchandise, and promoted key items.
• Prioritized helping customers over completing other routine tasks in store.