Summary
Overview
Work History
Education
Skills
Timeline
Hobbies and Interests
Generic

Makena Lunan

Honolulu,HI

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

4
4
years of professional experience

Work History

Server

Red Robin
08.2024 - 08.2025
  • Demonstrated strong multitasking skills by managing multiple tables without compromising service quality.
  • Served food and beverages promptly.
  • Worked with POS system to place orders and manage bills.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring for seamless service transitions.
  • Bussed and reset tables to keep dining room and work areas clean.

Barista

Diedrich Espresso
07.2022 - 04.2024
  • During my time working as a barista, I developed an extensive skill set that revolves around delivering exceptional customer service. I learned how to deal with stressful situations under peak hours, ensuring accurate service. I also learned how to prioritize tasks and manage my time efficiently.

Coach

Emerald City Gymnastics Academy
06.2021 - 03.2022
  • As a dedicated gymnastics coach, I facilitated a dynamic learning environment that nurtured athletes' growth and skill development.

Education

Bachelor of Science - Animal Science

University of Hawaii At Manoa
Honolulu, HI
06-2027

Associates Degree - Biology

Cascadia College
Bothell, WA
06-2025

High School Diploma - undefined

Jackson High School
06.2023

Skills

  • Outstanding written and verbal communication skills, including the ability to effectively communicate ideas and engage in active listening
  • Guest engagement
  • Ability to work in a team
  • Capacity to adapt to changing circumstances
  • Strong organizational skills, including prioritization, planning, multitasking, and meeting deadlines efficiently
  • Strong work ethic
  • Exceptional customer service

Timeline

Server

Red Robin
08.2024 - 08.2025

Barista

Diedrich Espresso
07.2022 - 04.2024

Coach

Emerald City Gymnastics Academy
06.2021 - 03.2022

High School Diploma - undefined

Jackson High School

Bachelor of Science - Animal Science

University of Hawaii At Manoa

Associates Degree - Biology

Cascadia College

Hobbies and Interests

Camping and spending time outdoors, reading, baking, and going to the beach.

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