MAKENA NAKI
Long Beach,CA
Summary
Skilled barista with background in high-volume coffee shops. Possess strong knowledge of diverse coffee brewing methods and customer service skills. Known for creating comfortable customer environments and managing team workflow efficiently. Committed to maintaining cleanliness, quality, and customer satisfaction in all work areas.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barista/Juicer
Whole Foods
Huntington Beach, CA
09.2024 - Current
- Demonstrated techniques on using multiple beverage machines with new team members.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Prepared and served a variety of coffee drinks, including espresso, cappuccino, and latte, adhering to specific recipes and presentation standards.
Barista
Dutch Bros
Roseville, CA
04.2024 - 08.2024
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Reason for leaving: moving away.
Retail Shift Lead
Pressed
Roseville, California
02.2023 - 04.2024
- Maintained attractive, well-organized displays with regular resets
- Took part in inventory control procedures, overseeing stock levels, conducting regular audits, and ensuring optimal product availability
- Well versed within a dynamic team environment, and capable of adaptability and reliability.
- Reason for leaving: a new job opportunity.
Crewmember
Raising Canes
Reno, Nevada
08.2022 - 01.2023
- Greeted guests, answered menu questions and delivered excellent customer service
- Operated kitchen equipment in line with safety standards
- Trained junior team members in food handling and customer service procedures.
- Reason for leaving: unfriendly work environment.
Hostess
Susies Country Oaks Cafe
Granite Bay, California
09.2020 - 07.2021
- Recorded or memorized drink orders and promptly delivered items
- Monitored dining area to track seating availability, service and occupancy
- Reset tables quickly to achieve optimum turnaround times.
- Reason for leaving: moving away.
Education
Bachelor of Science - Nutrition Sciences
California State University - Long Beach
Long Beach, CA05.2026
Skills
- Inventory and Stocking
- Store Opening and Closing
- Order Management
- Time Management
- Team Training
- Espresso and juicer machine operation
Certification
- Safe Food Handling Certificate - National Restaurant Association.
Education
Long Beach, CA
Languages
2
Contact
Granite Bay, California 95746
References
- Misty (Raising Canes), (775) 400-8826
- Andy (Susies Country Oaks Cafe), (916) 496-6257
- Daniel (Pressed), (916) 840-8820
- Kalala (Dutch Bros), (916) 757-0191
Languages
American Sign Language
Limited
Timeline
Barista/Juicer
Whole Foods
09.2024 - Current
Barista
Dutch Bros
04.2024 - 08.2024
Retail Shift Lead
Pressed
02.2023 - 04.2024
Crewmember
Raising Canes
08.2022 - 01.2023
Hostess
Susies Country Oaks Cafe
09.2020 - 07.2021
Bachelor of Science - Nutrition Sciences
California State University - Long Beach
Similar Profiles
Leif MathewsLeif Mathews
Produce Team Member at Whole FoodsProduce Team Member at Whole Foods
Mohammed KhalilMohammed Khalil
Grocery Team Member at Whole foodsGrocery Team Member at Whole foods
Brook'Lyn ParisBrook'Lyn Paris
In-Store Shopper at Whole FoodsIn-Store Shopper at Whole Foods
Donovan ScottDonovan Scott
Customer Service at Whole FoodsCustomer Service at Whole Foods
Haley MaloneyHaley Maloney
Inventory Lead at WYLDInventory Lead at WYLD