Makena Wright
Gibsonville,NC
Summary
Dynamic educator with a proven track record at Burlington Christian Academy, adept at fostering student engagement and building strong relationships. Skilled in classroom management and creative problem-solving, I effectively adapted lesson plans to diverse learning needs, enhancing student outcomes and motivation. Committed to creating a positive learning environment through innovative teaching strategies.
Overview
10
10
years of professional experience
Work History
Substitute Teacher/Afterschool Worker
Burlington Christian Academy
08.2022 - Current
- Implemented engaging lesson plans to foster student participation and learning.
- Adapted instructional methods to meet diverse learning needs of students.
- Managed classroom behavior effectively to maintain a positive learning environment.
- Collaborated with educators to support curriculum goals and enhance student outcomes.
- Assisted in assessing student progress and providing constructive feedback.
- Developed rapport with students to encourage confidence and motivation in learning.
- Utilized educational technology tools to enhance lesson delivery and engagement.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Supervised lunchroom and recess activities.
Housekeeper
Liberty Commons Nursing Home
10.2021 - 05.2025
- Maintained cleanliness and sanitation in patient rooms and common areas.
- Operated cleaning equipment, including vacuums and floor scrubbers, efficiently.
- Adhered to safety protocols to ensure a secure environment for residents and staff.
- Assisted with laundry services, ensuring timely availability of clean linens and garments.
Cashier Manager
Tickle My Tongue Froyo
07.2020 - 10.2021
- Supervised cash register operations, ensuring efficient transaction processing and exceptional customer service.
- Trained and mentored new staff on cash handling procedures and customer engagement techniques.
- Managed daily cash flow, ensuring accuracy in financial reporting and reconciliation processes.
- Implemented inventory management practices to optimize stock levels and reduce waste.
- Resolved customer inquiries and complaints effectively, enhancing overall satisfaction and loyalty.
- Developed scheduling strategies to maintain adequate staffing during peak hours for improved service efficiency.
- Collaborated with management to streamline operational procedures, improving workflow efficiency across the team.
- Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
- Quickly and accurately counted drawers at start and end of each shift.
- Resolved customer complaints quickly to maintain customer satisfaction.
- Built positive relationships with customers to increase repeat business.
Waitress
The Lost Cajun
12.2019 - 07.2020
- Provided exceptional customer service in fast-paced environment.
- Accurately processed orders and handled cash transactions.
- Maintained cleanliness and organization of dining area and service stations.
- Collaborated with kitchen staff to ensure timely food delivery.
- Resolved customer complaints promptly to enhance satisfaction.
- Adapted quickly to changing priorities during peak hours.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Cashier
Southbound Sandwich Works
10.2018 - 11.2019
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of work area to enhance overall store environment.
- Assisted in inventory management by restocking items and monitoring product levels.
Waitress/server
Tickle My Ribs LLC
10.2015 - 10.2021
- Provided excellent customer service, ensuring a positive dining experience for all guests.
- Assisted in menu presentations and offered recommendations based on guest preferences.
- Managed cash register operations, processing payments accurately and efficiently.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Maintained cleanliness of dining area, adhering to health and safety standards.
- Trained new waitstaff on restaurant procedures and customer service best practices.
- Handled guest inquiries and resolved complaints promptly to enhance satisfaction.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Monitored dining area for guest needs, proactively offering assistance when required.
Education
High School Diploma -
Eastern Alamance High School
Mebane, NC06.2016
Skills
- Classroom management
- Adaptable
- Relationship building and management
- Student engagement
- Positive reinforcement
- Behavior management
- Classroom organization
- Group and individual instruction
- Creativity in teaching
- Group instruction
- Activity planning
- Behavior modeling
- Parent-teacher communication
- Safety awareness
- Disciplinary procedures
- Discipline
- Student tutoring
- Parent communication
- Creative problem solving
- Relationship building
- Excellent communication
Timeline
Substitute Teacher/Afterschool Worker
Burlington Christian Academy
08.2022 - Current
Housekeeper
Liberty Commons Nursing Home
10.2021 - 05.2025
Cashier Manager
Tickle My Tongue Froyo
07.2020 - 10.2021
Waitress
The Lost Cajun
12.2019 - 07.2020
Cashier
Southbound Sandwich Works
10.2018 - 11.2019
Waitress/server
Tickle My Ribs LLC
10.2015 - 10.2021
High School Diploma -
Eastern Alamance High School