Makenna Baltjes
Gilbert,AZ
Summary
Dynamic professional with experience at Windmill Health Products as a Human Resource Intern, skilled in recruitment strategies and performance assessments. Proven ability to foster collaboration and resolve conflicts, enhancing workplace culture. Adept at onboarding and training, demonstrating integrity and strong problem-solving skills to support organizational goals.
Overview
6
6
years of professional experience
Work History
Human Resources Intern
Windmill Health Products
04.2020 - 05.2024
- Developed strong written and verbal communication skills.
- Maintained relationships with personnel using strong collaboration and teamwork skills.
- Assisted in orientations and helped employees complete necessary paperwork to get new hires established and up to speed quickly.
- Recorded employee complaints and helped resolve conflicts to address issues quickly and promote healthy work environments.
- Assisted in advocating for staff members, helping to identify and resolve conflicts.
- Collaborated with managers to identify and address employee relations issues.
Family Connections Consultant II
Clarvida
07.2025 - Current
- Helped clients develop new coping mechanisms and techniques to drive behavior modification.
- Updated client documentation for accurate, compliant and current records.
- Advocated for clients to assure respected rights and wishes.
- Conducted home visits to assess living environment and facilitate access to necessary resources.
- De-escalated stressful situations through individual and family crisis interventions.
Office Coordinator
William Paterson University
06.2023 - 05.2024
- Created and implemented secure filing systems for sensitive employee and client documents.
- Oversaw accurate and efficient database management and digital file storage to support operational and recordkeeping requirements.
- Organized team workload and prioritized tasks to streamline office functions in deadline-driven environment.
- Interceded between employees during arguments and diffused tense situations.
- Completed bi-weekly payroll for 15 employees.
Education
Master of Arts - Forensic Psychology
The Chicago School of Professional Psychology
Chicago, IL05-2028
Bachelor of Arts - Sociology And Psychology
William Paterson University of New Jersey
Wayne, NJ05-2024
Skills
- MS office
- Cultural awareness
- Problem-solving
- Training and development
- Interviewing techniques
- New Hire Onboarding
Timeline
Family Connections Consultant II
Clarvida
07.2025 - Current
Office Coordinator
William Paterson University
06.2023 - 05.2024
Human Resources Intern
Windmill Health Products
04.2020 - 05.2024
Master of Arts - Forensic Psychology
The Chicago School of Professional Psychology
Bachelor of Arts - Sociology And Psychology
William Paterson University of New Jersey