Makenna Bowman
Syracuse,UT
Summary
Exceptional worker with great attention to detail, care for others, and attentive listening skills. Can build excellent rapport with clients and customers.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Chrysalis
Ogden, Utah
07.2020 - 04.2025
- Following clients’ behavior support plans carefully and communicating with the manager as well as other staff about clients’ behavior
- Documenting and reporting important client information, events, or behaviors as needed
- Skillfully de-escalating clients’ negative or violent behaviors according to their behavior support plans
- Administering medication to clients and documenting for the manager that it medications were taken by correct clients
- Maintaining positive rapport as well as professional and attentive relationships with clients
- Transporting clients to activities and helping them maintain friendships and relationships with other clients and staff
- Assisting them as needed when clients participate in Special Olympic sports
Certified Nursing Assistant
Family Tree Assisted Living
West Point, UT
09.2019 - 03.2020
- Feeding, showering, dressing, and assisting residents with other daily living activities and needs
- Checking resident’s vitals each day
- Wearing proper PPE during COVID
- Changing resident’s briefs and assisting them in the restroom, as well as changing ostomy bags if needed
- Ensuring residents got their medications
- Participating in resident’s leisure activities and ensuring they enjoy their time at the facility
Line Worker
Chipotle Grill
Layton, Utah
08.2018 - 11.2019
- Using customer service skills and careful communication skills to serve food to customers, as well as giving them the best experience
- Restocking the food and communicating with the cooks to ensure we didn’t run out of food on the line
- Opening and closing the line and paying close attention to expiration dates on the food and knowing when to throw out the food
- Practiced proper food safety ettiquete
Education
High School Diploma -
Clearfield High School
Clearfield, UT05-2019
Associate of Science - Social Work
Weber State University
Ogden, UTSkills
- Medication administration
- Behavior management
- Nutrition support
- Client documentation
- Crisis intervention
- Customer service
- Health monitoring
- Relationship building
- Conflict resolution
- Time management
- Attention to detail
- Effective communication
- Problem solving
- Wellness and nutrition knowledge
- Social skills development
- Client support
- Disability awareness
- Active listening
- Empathy and patience
- Safety monitoring
- Crisis management
Certification
- CPR certified
- Food Handler’s Permit
Timeline
Direct Support Professional
Chrysalis
07.2020 - 04.2025
Certified Nursing Assistant
Family Tree Assisted Living
09.2019 - 03.2020
Line Worker
Chipotle Grill
08.2018 - 11.2019
High School Diploma -
Clearfield High School
Associate of Science - Social Work
Weber State University