Makenna Budzinski
Pensacola,FL
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
2
2
Certifications
Work History
Lead Server
Juans Flying Burrito
Pensacola, Florida
05.2022 - Current
- Supervised dining room staff to ensure efficient service and guest satisfaction.
- Trained new servers on menu knowledge and customer service standards.
- Managed opening and closing duties to facilitate restaurant operations.
- Provided exceptional service to high volume of daily customers.
Cocktail Server
Four Winds Casino
South Bend, Indiana
09.2021 - 04.2022
- Served cocktails and beverages to guests in a fast-paced casino environment.
- Maintained cleanliness and organization of the service area throughout shifts.
- Processed payments efficiently using the casino's point-of-sale system.
Scheduling Coordinator
Senior Helpers
Mishawaka, Indiana
10.2020 - 08.2021
- Gathered employee data to develop monthly work schedules, enabling proper staffing for each shift.
- Answered incoming calls, and directed them accordingly
- Created and staffed all meetings and trainings for staff
- Screened candidates for interviews
- Created job listings, and managed listings
Caregiver
Senior Helpers
Mishawaka, Indiana
02.2019 - 10.2020
- Kept patients mentally alert by entertaining, conversing and reading aloud to patients.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
- Shopped for groceries regularly in order to keep house stocked with necessities.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
Home Health Aide
Home Instead Senior Care
Pensacola, FL
05.2018 - 01.2019
- Provided patients and families with emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
- Traveled to clients' homes to provide healthcare services and promote continuity of care.
- Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Assisted clients by performing laundry, meal preparation and other tasks.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
Education
Massage Therapy -
Pensacola State College
Pensacola, FL12-2025
High School Diploma -
Escambia High School
Pensacola, FLSkills
- Time management
- Conflict resolution
- Patient care
- Customer service
- Problem-solving
- Compassion and empathy
- Dementia care experience
Certification
Massage Therapy
References
References available upon request.
Timeline
Lead Server
Juans Flying Burrito
05.2022 - Current
Cocktail Server
Four Winds Casino
09.2021 - 04.2022
Scheduling Coordinator
Senior Helpers
10.2020 - 08.2021
Caregiver
Senior Helpers
02.2019 - 10.2020
Home Health Aide
Home Instead Senior Care
05.2018 - 01.2019
Massage Therapy -
Pensacola State College
High School Diploma -
Escambia High School