Makenna Carroll

Hello!

As a young professional I invite you to explore a snapshot of my career. I graduated from Michigan State University in 2022 with a Bachelor's of Science, and since graduation, I've been focused on honing in on my skills and learning as much as I can throughout my previous roles. I am currently looking for a new position in a customer based feild that will allow me to further grow and develop my skill set.

I am proud of my proven track record in customer service leadership and problem-solving. I've personally demonstrated success in optimizing the customer experience and satisfaction by collaborating with cross-functional teams to survey and enhance operational processes. I'm recognized for fostering positive interpersonal relationships, showcasing robust teamwork skills, and consistently contributing to outstanding customer service.

I take pride in my keen ability to cultivate transparent communication channels and create a stress-free, customer-focused work environment. My proactive approach involves identifying and resolving potential issues through articulate and efficient communication, minimizing errors, and enhancing customer service coordination.

Exceeding customer expectations is not just a goal for me; it's a commitment. I consistently go above and beyond to ensure exceptional customer service. Moreover, my involvement in recruitment and hiring processes has played a pivotal role in contributing to enhanced team performance and overall customer service excellence.

I'm excited about the opportunity to bring my unique skill set to a new team and contribute to delivering exceptional customer service experiences. Please feel free to contact me through the link to schedule a conversation. I welcome the opportunity to connect and delve into how I can contribute to your team's success!