Makenna Chasmar
Santa Cruz,CA
Summary
Motivated and versatile office assistant with a strong background in administrative support, customer service, and inventory management. Proven ability to streamline office operations by maintaining accurate inventory, updating pricing, and processing orders in a timely manner. Experienced in communicating with customers to resolve inquiries and deliver exceptional service. Adept at managing multiple tasks in dynamic work environments, including making deliveries and ensuring office supplies are consistently stocked. In addition to office administration, I bring hands-on experience in sales, team leadership, and coaching, with a focus on problem-solving and relationship-building. Currently pursuing a degree in Business Economics, I am eager to leverage my skills and academic background to contribute to organizational success.
Overview
4
4
years of professional experience
Work History
Server
Bombay Bar & Grill
Ventura, CA
06.2024 - 09.2024
- Efficiently managed multiple tables in a fast-paced environment
- Provided exceptional customer service to ensure a positive dining experience
- Resolved customer complaints professionally, maintaining high customer satisfaction
- Inspected dishes for accuracy, presentation, and adherence to food safety standards before serving
Basketball Camp Coach
Ventura College
Ventura, CA
06.2021 - 09.2024
- Motivated and encouraged athletes to make best effort during practices and games
- Excellent communication skills to effectively convey instructions, provide feedback, and motivate young athletes
- Capacity to lead and inspire young players, fostering teamwork, discipline, and sportsmanship
- Ability to work patiently with children of varying skill levels, understanding that progress may be gradual
- Skill in planning and organizing practices, drills, and game strategies to optimize player development and team performance
- Flexibility to adjust coaching methods and strategies to accommodate the needs and abilities of individual players and the team as a whole
- Capability to resolve conflicts and address behavioral issues in a constructive and supportive manner
Office Assistant
Chaz Distributing
Ventura, CA
06.2020 - 09.2024
- Learned necessary skills for work in office administration
- Adjusting and updating pricing based on sales trends and inventory
- Updating and maintaining accurate inventory records
- Communicating effectively with customers via phone and email to take orders, answer inquiries, and resolve issues
- Managing order entries, ensuring accuracy, and tracking fulfillment status
- Checked office supply levels, anticipated needs and placed orders for appropriate stock levels
- Made deliveries to various restaurants/businesses
- Maintained and updated filing, inventory and database systems, manually or using a computer
Hostess & Food Runner
Social Tap
Ventura, CA
02.2021 - 09.2023
- Provided adequate experience for work in customer service
- Memorized dining room floor plans and understood the seat number system
- Assisted servers to optimize guest dining experience
- Gained broad base knowledge in restaurant operations, both front-of-house and back-of-house
- Responded quickly to customer concerns and escalated major issues to management
- Double-checked meals placed in the window against customer tickets for accuracy
Sales Intern
Homeless Garden Project
Santa Cruz, CA
01.2023 - 04.2023
- Provided sufficient background for work in sales
- Engaged positively with each customer, providing professional and polite support for sales and service needs
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales
- Engaged with customers and recommended products based on needs and Requests
Education
Business Economics -
University of California Santa Cruz
Santa Cruz, CA11.2024
Skills
- Administrative support
- Customer service
- Inventory management
- Streamlining office operations
- Maintaining accurate inventory
- Updating pricing
- Processing orders
- Communicating with customers
- Resolving inquiries
- Delivering exceptional service
- Managing multiple tasks
- Making deliveries
- Ensuring office supplies are stocked
- Sales
- Team leadership
- Coaching
- Problem-solving
- Relationship-building
Languages
Spanish
Limited
Affiliations
- Cross Cultural Communication
- Gained Intermediate Spanish level skills
- Global Business Insight
- Cultural Sensitivity
- International Business Strategy
References
References available upon request.
Timeline
Server
Bombay Bar & Grill
06.2024 - 09.2024
Sales Intern
Homeless Garden Project
01.2023 - 04.2023
Basketball Camp Coach
Ventura College
06.2021 - 09.2024
Hostess & Food Runner
Social Tap
02.2021 - 09.2023
Office Assistant
Chaz Distributing
06.2020 - 09.2024
Business Economics -
University of California Santa Cruz
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