Summary
Overview
Work History
Skills
Timeline
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Makenna Clark

Fort Worth,TX

Summary

Dynamic Account and Branch Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in building and managing an entire branch and devising effective strategies. Collaborative and strategic team player with robust background in customer relations and branch management.

Overview

2
2
years of professional experience

Work History

Branch Operations Manager

Generation Solar
Fort Worth, TX
08.2021 - Current
  • Helped build and grow Generation Solars TX branch from scratch.
  • Managed 3 states and 60+ projects in those states.
  • Identified partnership opportunities and established favorable business connections.
  • Trained employees on proper procedures and strategies to improve productivity.
  • Managed multiple field crews and sub contractors.
  • Maintained relationships and increased volume with multiple different dealers.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.

Project Manager/Trainer

Empire Solar Group
Salt Lake City, UT
9/2/20 - 6/8/21
  • Managed 200+ accounts easily by reviewing and mitigating discrepancies and collaborating with account holders.
  • Managed over 2 million dollars in accounts.
  • Worked with dealers, sales rep, customers.
  • Reached out to every customer in my pipeline weekly.
  • Supervised multiple projects from project start to finish by prioritizing needs and delegating assignments.
  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • Created and presented trainings for sales professionals.
  • I was selected to mentor all new hires.

Background Specialist/Team Lead

SimpliVerified
Draper, UT
8/5/19 - 8/14/20
  • Prepared detailed reports on updates to project specifications, progress, identified conflicts and team activities.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Established open and professional relationships with team members which helped resolve issues and conflicts quickly.
  • Followed all company policies and procedures to deliver quality work.
  • Assisted team members in anything they needed help with.
  • Audited work and checked for errors.
  • Took care of escalated calls/customer service needs.

Salesforce Admin

Priority Dispatch
Salt Lake City, UT
08.2018 - 08.2019
  • Built an entire ticket system from scratch the entire company implemented in their daily practices.
  • Created and presented trainings to an entire sales floor.
  • Modified existing databases to meet unique needs and goals determined during initial evaluation and planning process.
  • Set up and controlled user profiles and access levels for each database segment to protect important data.
  • Tested programs and databases to identify issues and make necessary modifications.
  • Created plans and communicated deadlines to ensure projects were completed on time.

Skills

  • Business Development
  • Positive Attitude
  • Training/Mentoring
  • Account Managing
  • Relationship Management
  • Taking Initiative
  • Sales Support
  • Branch Operations Management

Timeline

Branch Operations Manager

Generation Solar
08.2021 - Current

Salesforce Admin

Priority Dispatch
08.2018 - 08.2019

Project Manager/Trainer

Empire Solar Group
9/2/20 - 6/8/21

Background Specialist/Team Lead

SimpliVerified
8/5/19 - 8/14/20

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Makenna Clark