MaKenna Cosby
Columbus,OH
Summary
Dynamic, energetic, and personable sales professional with a proven track record at The Lash Lounge, consistently surpassing sales targets through product knowledge, exceptional customer service, and effective communication. Excelled in collaboration and time management, routinely recognized for outstanding customer service, exceeding sales goals, and problem-solving abilities. I foster strong client relationships, driving repeat business and referrals while contributing to team success. Upon graduating with my Bachelor of Science in Health Science (BSHS), and Psychology Minor in May 2025, Summa Cum Laude, my goal is to build a high achieving career in medical device sales exercising my best skills and capabilities.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Associate
The Lash Lounge
07.2024 - Current
- Consistently exceeded monthly sales targets through effective product knowledge and persuasive selling techniques
- Built and maintained strong relationships with customers, resulting in a high rate of repeat business and referrals
- Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction
- Collaborated with team members to create visually appealing merchandise displays that increased foot traffic and sales
- Recognized as a top performer within the sales team for consistently meeting or exceeding sales quotas on a monthly basis for products and memberships
- Demonstrated excellent time management skills by efficiently handling multiple tasks simultaneously during busy periods
- Effectively communicated promotions, discounts, and special offers to customers at the point of sale
- Contributed to the achievement of store goals by actively upselling products and suggesting complementary items
- Processed sales transactions accurately and efficiently using point-of-sale (POS) system
- Managed a high volume of phone calls, efficiently addressing inquiries and scheduling appointments
Substitute Teacher
Primrose Schools
06.2024 - Current
- Implemented lesson plans provided by regular classroom teacher and effectively managed classroom behavior to ensure a productive learning environment
- Adapted teaching strategies to meet the diverse needs of students and provided individualized support to promote academic growth
- Facilitated engaging and interactive activities to foster student participation and comprehension of subject matter
- Collaborated with school staff and parents to communicate student progress and address any concerns in a timely and professional manner
Lead Teacher-Primary
Bright Beginnings Christian Preschool
05.2022 - 01.2024
- Took care of the children's daily needs such as: feeding, indoor and outdoor play, and emotional
- Managed student behavior in accordance with school policies and procedures
- Led detailed lesson plans for multiple rooms with children aged between three and twelve
- Met with parents, staff and administration
- Collaborated with co-teachers
- Maintained accurate records of student's attendance
Crew Member
Frutta Bowls
01.2019 - 05.2021
- Welcomed guests politely and provided needed information regarding menu and nutrition
- Ensured the cleanliness of dining area and open kitchen before serving
- Cleaned and sanitized work areas, equipment, and cooking utensils
- Prepared a variety of foods according to customers' orders
- Efficiently operated cash register, accurately handling transactions and providing correct change to customers
Hostess
Doubledays Grill & Tavern
05.2017 - 01.2018
- Welcomed guests in a warm and friendly manner
- Ascertained guests dining needs
- Seated guests and manage the seating chart
- Monitored restaurant activity to determine seating and dining flow
- Responded to guest inquiries and requests in a timely, friendly, and efficient manner
- Assisted others with side work including, but not limited to cleaning, stocking, folding silverware, etc
- Helped fellow team members and other departments wherever necessary to maintain positive working relationships
- Utilized exceptional customer service and problem solving skills through a leadership approach
Education
Bachelor's degree - Health Science
The Ohio State University
05.2025
Associate's degree - Liberal Arts & Sciences
Sinclair Community College
01.2024
Skills
- Collaboration
- Communication
- Customer service
- Medical terminology
- Multitasking
- Problem-solving skills
- Product knowledge
- Scheduling
- Time Management
- Adaptability
Relevant Coursework
- Medical Terminology
- Pathophysiology
- Epidemiology
- Anatomy/Physiology
- Ethics and Issues
- Healthcare Management
- Organic Chemistry
Certification
- Pediatric Basic First Aid Infant & Child
- Positive Discipline Strategies for School-aged Students
- Communicable Disease
- MEDIC Child/Infant CPR and AED Supplement
- Child Abuse, Neglect, and Detection
Timeline
Sales Associate
The Lash Lounge
07.2024 - Current
Substitute Teacher
Primrose Schools
06.2024 - Current
Lead Teacher-Primary
Bright Beginnings Christian Preschool
05.2022 - 01.2024
Crew Member
Frutta Bowls
01.2019 - 05.2021
Hostess
Doubledays Grill & Tavern
05.2017 - 01.2018
- Pediatric Basic First Aid Infant & Child
- Positive Discipline Strategies for School-aged Students
- Communicable Disease
- MEDIC Child/Infant CPR and AED Supplement
- Child Abuse, Neglect, and Detection
Bachelor's degree - Health Science
The Ohio State University
Associate's degree - Liberal Arts & Sciences
Sinclair Community College
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