Makenna Dadlani
Sterling,VA
Summary
Motivated Purdue University freshman majoring in Cybersecurity, with strong leadership, teamwork, and problem-solving skills. Experienced in customer service, with a proven ability to collaborate effectively in fast-paced environments. Eager to leverage technical and interpersonal abilities to contribute to team success and foster personal and professional growth.
Overview
2
2
years of professional experience
Work History
Sales Associate
Sierra Trading Post
2023.06 - 2023.08
- Worked as a cashier as well as on the sales floor assisting customers
- Organized retail supplies and created tags for items being sold as well as upsold credit cards to meet and exceed sales targets.
- Delivered personalized customer assistance and maintained positive client relationships in a fast-paced retail setting.
- Led store organization efforts and contributed to visual merchandising to enhance customer experience.
Front of House Team Member
Chick Fil A
2021.12 - 2023.01
- Delivered exceptional guest service, ensuring a welcoming atmosphere and smooth service during high-volume periods.
- Trained new team members in operational procedures, contributing to a well-coordinated team environment.
- Managed cash transactions with accuracy and attention to detail.
Education
Bachelor of Science - Cybersecurity
Purdue University
West Lafayette, Indiana05.2028
High School Diploma -
Potomac Falls High School
Sterling, Virginia06.2024
Skills
- Basic Java knowledge
- Customer Service
- Customer Engagement
- Work Ethic and Integrity
- Cash Handling
- Cleaning and sanitizing
Timeline
Sales Associate
Sierra Trading Post
2023.06 - 2023.08
Front of House Team Member
Chick Fil A
2021.12 - 2023.01
Bachelor of Science - Cybersecurity
Purdue University
High School Diploma -
Potomac Falls High School
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