MaKenna Larsen
South Beloit,US
Summary
Vibrant and motivated leader, commended for multitasking and providing excellent service to several of customers on a daily basis. Dedicated to providing outstanding customer service and fostering brand loyalty.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Artisan Pub
South Beloit, IL
04.2018 - 03.2024
- Interacted with customers in a pleasant manner to improve the atmosphere and provide upbeat interactions
- Kept up to date on the menu and special offers, recommending specific items based on customer preferences and food allergies
- Maintained table settings by promptly and courteously removing courses, replacing utensils, and refilling beverages
- Was frequently complimented by customers for going above and beyond my normal responsibilities.
Hostess/Busser and Line Cook
Lucy's #7 Burger Bar
Beloit, WI
04.2019 - 03.2021
- Hostess: Informed servers of newly seated parties for quick service
- Took phone and walk-in reservations, keeping scheduling demands and kitchen output on schedule to avoid overbooking
- Cleaned and Reset tables in a timely manner for the next customers
- Line Cook: Ensured that food handling, cleaning, and sanitation protocols were followed to ensure that staff and customers were safe
- Worked with servers to gather data on specific customer preferences and dietary requirements
- Restocked all food items to ensure that the cooks had all of the ingredients they needed for service throughout the shift.
Host/Busser
Merrill & Houston's Steak Joint
Beloit, WI
05.2017 - 02.2019
- Kept the indoor and outdoor dining areas clean by removing trash, wiping down tables, and restocking napkin dispensers
- Took phone and walk-in reservations, keeping scheduling demands and kitchen output on schedule to avoid overbooking
- Oversaw server balance and table turnover to ensure that customers were properly seated and satisfied
- Collaborated with front-of-house staff to reposition tables and rearrange seating to accommodate groups with special needs.
Education
High School -
South Beloit High School
05-2021
Skills
- Customer service
- Performance improvement
- Communication skills
- Cash Handling
- Cleaning
- Guest Engagement
- Positive and Professional
Certification
- Basset
- Food Handlers
References
References available upon request.
Timeline
Hostess/Busser and Line Cook
Lucy's #7 Burger Bar
04.2019 - 03.2021
Server
Artisan Pub
04.2018 - 03.2024
Host/Busser
Merrill & Houston's Steak Joint
05.2017 - 02.2019
High School -
South Beloit High School