Makenna Leonardi
San Antonio
Summary
Reliable warehouse and customer service professional with extensive experience in fast-paced environments. Demonstrates strong attention to detail and teamwork while meeting productivity goals. Committed to maintaining exceptional safety standards and enhancing customer satisfaction through effective order fulfillment and inventory management.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Warehouse Associate
Chick-fil-A Supply
Selma
06.2024 - Current
- Operate warehouse equipment safely to move, load, and organize shipments in a fast-paced distribution environment.
- Unloaded trucks and organized inventory during inbound receiving to streamline workflow.
- Maintain inventory accuracy using warehouse management systems and RF scanners.
- Picked, staged, and prepared restaurant delivery orders, ensuring high standards for product quality and accuracy.
- Follow food safety, sanitation, and workplace safety protocols at all times.
- Worked with team members to achieve daily productivity and operational goals.
EFC Warehouse Partner
H-E-B
San Antonio
10.2022 - 01.2024
- Selected, scanned, and prepared grocery orders for timely delivery to H-E-B curbside locations.
- Verified product quality, freshness, and quantity standards to ensure customer satisfaction before shipment.
- Maintained speed and accuracy while working in a high-volume warehouse environment.
- Utilized warehouse technology and RF scanners to complete orders efficiently.
- Organized inventory and upheld cleanliness and safety standards in the workspace.
Personal Shopper / Curbside Partner
H-E-B
San Antonio
06.2019 - 10.2022
- Selected high-quality products for online grocery orders to enhance customer satisfaction.
- Reviewed customer notes and preferences to ensure accurate substitutions and personalized service.
- Delivered curbside orders while ensuring professionalism and fostering positive customer interactions.
- Managed multiple orders simultaneously in a fast-paced environment.
- Built strong communication and problem-solving skills through direct customer service.
Education
Associate of Applied Science -
San Antonio College
San Antonio, TX05-2026
High School Diploma -
Cleburne High School
Cleburne, TX05-2019
Skills
- Warehouse Operations
- Order fulfillment
- Inventory Management
- RF Scanner Operation
- Automated Warehouse Technology
- Forklift operation
- Safety compliance
- Temperature handling
- Productivity tracking
- Time Management
- Organizational skills
- Team Collaboration
- Customer Service
Certification
- Forklift Certified
- Electric Pallet Mover Certified
Timeline
Warehouse Associate
Chick-fil-A Supply
06.2024 - Current
EFC Warehouse Partner
H-E-B
10.2022 - 01.2024
Personal Shopper / Curbside Partner
H-E-B
06.2019 - 10.2022
Associate of Applied Science -
San Antonio College
High School Diploma -
Cleburne High School