Makenna Malone
Summary
Creative and dependable candidate with extensive customer service experience, successful at managing multiple priorities with a positive attitude. Described by peers as trustworthy and outgoing, as well as dedicated to customer satisfaction.
Overview
4
4
years of professional experience
Work History
Nanny
Private Family
12.2022 - Current
- Prepared meals and snacks for children based on dietary guidelines.
- Assisted with light housekeeping duties, as well as running errands and children's transportation to and from activities.
- Managed children's schedules effectively to ensure timely completion of homework, extracurricular activities, and daily routines.
- Nurtured strong relationships with both parents and children based on trust, respect, empathy, and open communication lines.
- Adapted quickly to evolving family dynamics or schedule changes to ensure a smooth transition period for the children involved.
Sales Associate
Garage Clothing Store
03.2022 - 01.2023
- Fostered positive shopping environment, greeting customers warmly and providing personalized assistance.
- Utilized product knowledge to make recommendations, tailoring suggestions to customer needs.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Coordinated with fellow staff members to keep communication lines open regarding ongoing tasks or potential issues that arose throughout shifts.
Sales Associate
Bath & Body Works
09.2020 - 01.2021
- Engaged with customers to effectively build rapport and lasting relationships
- Solved customer challenges by offering relevant products and services
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Education
Bachelor of Arts - Political Science
California Lutheran University
Thousand Oaks, CA05.2023
Skills
- Creativity
- Organization
- Interpersonal
- Dependability
- Problem Solving
- Adaptability
- Multi-tasking
Timeline
Nanny
Private Family
12.2022 - Current
Sales Associate
Garage Clothing Store
03.2022 - 01.2023
Sales Associate
Bath & Body Works
09.2020 - 01.2021
Bachelor of Arts - Political Science
California Lutheran University
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