Makenna Masters
Imperial,MO
Summary
- Highly efficient worker, well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Crewmember
Raising Canes
12.2021 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Documented customer orders and conveyed special requests to kitchen staff.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Accurately operated cash register to process customer payments.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Retail Sales Associate
Old Navy
06.2020 - 12.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Recommended complementary purchases to customers, increasing revenue.
Caregiver
Valley View Daycare
04.2019 - 05.2020
- Ensured child safety through diligent supervision and adherence to established protocols.
- Created a safe environment through routine inspections of play areas, toys, and equipment for potential hazards.
- Taught children to organize toys, wash hands, and share by leading by example.
- Collaborated with parents to develop individualized care plans addressing specific needs of their children.
- Developed fine motor skills with hands-on activities such as arts and crafts or puzzles.
Education
Associate of Arts - Biology, Chemistry
Jefferson College
Hillsboro, MO05.2024
High School Diploma -
Seckman Senior High School
Imperial, MO05.2022
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
Timeline
Crewmember
Raising Canes
12.2021 - Current
Retail Sales Associate
Old Navy
06.2020 - 12.2021
Caregiver
Valley View Daycare
04.2019 - 05.2020
Associate of Arts - Biology, Chemistry
Jefferson College
High School Diploma -
Seckman Senior High School