Summary
Overview
Work History
Education
Skills
Timeline
Generic

Makenna Olsen

Evansville,IN

Summary

Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.

People-oriented Team Leader successful in monitoring performance, delegating work and motivating members. Versed in managing daily direction and team communication. Collaborative and resourceful professional dedicated to identifying needs of the store to develop and deliver creative solutions.

Energetic professional with three years of experience in industry. Punctual employee dedicated to following safety procedures and protocols to avoid mishaps. Considered valuable and hardworking employee by supervisors and peers.

Overview

3
3
years of professional experience

Work History

Brewista

7 Brew
Murray, KY
01.2024 - Current
  • Understood and followed oral and written directions.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Team Lead/ Assistant Trainer Panera Bread

Amber Johnston
Evansville, IN
10.2020 - Current
  • Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
  • Developed strategies to increase team productivity and improve customer service levels.
  • Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
  • Training new employees in all areas of the job itself.

Education

High School Diploma -

North High School
Evansville, IN
05.2023

High School Diploma -

Murray State University
Murray, KY

Skills

  • Regulatory Compliance
  • Schedule Management
  • Trend Tracking
  • Production Monitoring
  • Friendliness
  • Attention to Detail
  • Flexible Schedule
  • Giving Constructive Feedback
  • Evaluating Employee Work
  • Safety Processes and Procedures
  • Problem-Solving
  • Efficiency in delegation
  • Reliability
  • Cash Handling
  • Team Supervision
  • Staff Training
  • Teamwork and Collaboration
  • Leadership
  • Team Building
  • Calm Under Pressure

Timeline

Brewista

7 Brew
01.2024 - Current

Team Lead/ Assistant Trainer Panera Bread

Amber Johnston
10.2020 - Current

High School Diploma -

North High School

High School Diploma -

Murray State University

Similar Profiles

CREATE PROFILE
Makenna Olsen