Makenna Perry
Taftville,CT
Overview
2
2
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Norwich Public Schools
08.2024 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Supported the principal by managing budgets, scheduling appointments and organizing their daily agenda.
- Applied effective time management techniques to meet tight deadlines.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
911 Dispatcher
Ledyard Police Department
04.2024 - Current
- Managed high-volume emergency calls, prioritizing and dispatching resources promptly and accurately.
- Utilized emergency response protocols and procedures to coordinate with law enforcement, fire, and medical personnel.
- Demonstrated strong communication skills in stressful situations, ensuring clarity and calmness with callers and responders.
- Proficient in emergency dispatch software and systems to input and retrieve critical information swiftly.
- Maintained accurate records of incidents, responses, and resource allocation for detailed reporting and analysis.
Administrative Assistant
The Town of Ledyard
10.2022 - 04.2024
- Organized and maintained Commission meetings, agendas, meeting minutes, uploaded electronic documents, ensuring accuracy of records.
- Greeted resdients of the Town in a professional manner, responding to questions and directing them to appropriate personnel.
- Assisted residents in filing and completing zoning permits.
- Drafted letters, reports, emails, and other written correspondence, as required by my direct supervisor.
- Provided administrative support to my department, including assistance with everyday tasks, and general inquiries.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Ensured efficent operationi of office equipment such as printers, and copiers.
Country Club Waitress
Lake of Isles
05.2022 - 09.2023
- Took food and drink orders while checking with customers throughout meal service to ensure satisfaction.
- Participated in team meetings to discuss new menu items or changes in policy.
- Performed basic math calculations when computing bills for customers' meals.
Education
Bachelor of Science -
Southern Connecticut State University
New Haven, CT05-2022
Skills
- People Forms, People GIS
- Collect, IMC
- PowerSchool
- Frontline
- Strong work ethic
- Goal oriented
- Detail oriented
- Team player
- Critical thinking
- Data Entry
- Microsoft Suite
- Financial Reports and Deposits
- Legal Notices
Certification
CPR American Red Cross February 2024
Timeline
Administrative Assistant
Norwich Public Schools
08.2024 - Current
911 Dispatcher
Ledyard Police Department
04.2024 - Current
Administrative Assistant
The Town of Ledyard
10.2022 - 04.2024
Country Club Waitress
Lake of Isles
05.2022 - 09.2023
Bachelor of Science -
Southern Connecticut State University