Overview
Work History
Education
Skills
Certification
Timeline
Generic

Makenna Perry

Taftville,CT

Overview

2
2
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Norwich Public Schools
08.2024 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained inventory of office supplies and placed orders.
  • Supported the principal by managing budgets, scheduling appointments and organizing their daily agenda.
  • Applied effective time management techniques to meet tight deadlines.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.

911 Dispatcher

Ledyard Police Department
04.2024 - Current
  • Managed high-volume emergency calls, prioritizing and dispatching resources promptly and accurately.
  • Utilized emergency response protocols and procedures to coordinate with law enforcement, fire, and medical personnel.
  • Demonstrated strong communication skills in stressful situations, ensuring clarity and calmness with callers and responders.
  • Proficient in emergency dispatch software and systems to input and retrieve critical information swiftly.
  • Maintained accurate records of incidents, responses, and resource allocation for detailed reporting and analysis.

Administrative Assistant

The Town of Ledyard
10.2022 - 04.2024
  • Organized and maintained Commission meetings, agendas, meeting minutes, uploaded electronic documents, ensuring accuracy of records. 
  • Greeted resdients of the Town in a professional manner, responding to questions and directing them to appropriate personnel.
  • Assisted residents in filing and completing zoning permits.
  • Drafted letters, reports, emails, and other written correspondence, as required by my direct supervisor.
  • Provided administrative support to my department, including assistance with everyday tasks, and general inquiries.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Ensured efficent operationi of office equipment such as printers, and copiers. 

Country Club Waitress

Lake of Isles
05.2022 - 09.2023
  • Took food and drink orders while checking with customers throughout meal service to ensure satisfaction.
  • Participated in team meetings to discuss new menu items or changes in policy.
  • Performed basic math calculations when computing bills for customers' meals. 

Education

Bachelor of Science -

Southern Connecticut State University
New Haven, CT
05-2022

Skills

  • People Forms, People GIS
  • Collect, IMC
  • PowerSchool
  • Frontline
  • Strong work ethic
  • Goal oriented
  • Detail oriented
  • Team player
  • Critical thinking
  • Data Entry
  • Microsoft Suite
  • Financial Reports and Deposits
  • Legal Notices

Certification

CPR American Red Cross February 2024

Timeline

Administrative Assistant

Norwich Public Schools
08.2024 - Current

911 Dispatcher

Ledyard Police Department
04.2024 - Current

Administrative Assistant

The Town of Ledyard
10.2022 - 04.2024

Country Club Waitress

Lake of Isles
05.2022 - 09.2023

Bachelor of Science -

Southern Connecticut State University

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Makenna Perry