Makenna Rosin
Eastlake,OH
Summary
A forward-thinking student with a career built-in social media management and other customer service opportunities. Looking to continue the path of psychology in the realms of research and practice and eventually move to the field of abnormal psychology. Highly motivated to work and engage with others and offers well-rounded interpersonal skills and management.
Overview
4
4
years of professional experience
Work History
Social Media Specialist
Sushi86
05.2023 - Current
- Maintained company's social media presence by posting messages, answering posts, and monitoring responses 7 days a week.
- Increased customer engagement through social media.
- Managed social media accounts for multiple businesses, generating interest for existing and upcoming product or service releases.
- Conducted daily updates to social media profiles to boost company online presence.
Barista/Social Media Specialist
Barnes & Noble
06.2022 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Maintained company's social media presence by posting messages, answering posts, and monitoring responses.
- Increased customer engagement through social media.
- Managed social media accounts for clients, generating interest for existing and upcoming product or service releases.
- Obtained, attributed and wrote compelling captions and other text for photos, video and other graphics for both print and online use.
Line Cook
Dino's Italian Restaurant
11.2019 - 05.2022
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
- Trained new kitchen staff on food safety, preparation and cooking techniques.
Education
Bachelor of Science - Psychology
Cleveland State University
Cleveland, OH12.2024
High School Diploma -
Eastlake North High School
Eastlake, OH05.2022
Skills
- Virtual Communities
- Online News Creation
- Content Management
- Microsoft Office
- Client Relationship Management
- Quality Assurance and Control
- Food Preparation
- Professional Attitude
Timeline
Social Media Specialist
Sushi86
05.2023 - Current
Barista/Social Media Specialist
Barnes & Noble
06.2022 - Current
Line Cook
Dino's Italian Restaurant
11.2019 - 05.2022
Bachelor of Science - Psychology
Cleveland State University
High School Diploma -
Eastlake North High School
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