Summary
Overview
Work History
Education
Skills
Timeline
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MAKENNA WILSON

Westminster,MD

Summary

Non-profit professional skilled in quantitative and qualitative research, grant writing, event coordination, stakeholder engagement, and program development. Thrives in fast-paced environments, adept at meeting tight deadlines while maintaining high standards of excellence. Passionate team player embracing leadership roles and fostering open communication to enhance collaboration. Accomplished problem solver with a proactive approach, consistently staying one step ahead of challenges, complemented by a solid background in data analysis.

Overview

9
9
years of professional experience

Work History

Americorps VISTA

United Way of the Ocoee Region
Cleveland, TN
08.2025 - Current
  • Identified, created, and secured $3,500 in grants for Imagination Library
  • Developed procedures for new housing stabilization program to enhance operational effectiveness
  • Wrote and presented homelessness prevention policy brief and housing continuum for Cleveland, Tennessee city government
  • Created volunteer management systems and coordinated volunteer recruitment to strengthen community engagement
  • Assisted with planning and day of logistics for multiple fundraising events including Make a Change Day ($12,700) and the Women United Gala ($290,000)
  • Oversaw allocation and distribution of donated resources ($12,500) to various non-profit organizations in the community
  • Planned community events including Lead United Conference (non-profit training) and Day of Action (city-wide volunteer event) for 75 and 500 attendees respectively
  • Created partnerships in the community with the city school system and the hospital to increase Imagination Library program enrollment by 10%

Research Associate

Civic Innovation Center
College Park, MD
10.2021 - 01.2023
  • Supervised team of 6 interns, coordinating weekly meetings and facilitating professional development activities
  • Planned and executed virtual and in-person events, enhancing community engagement during Maryland Day
  • Contributed to research projects by compiling annotated bibliography and producing quarterly newsletter

General Manager

Uber Bagels and Deli
Severna Park, MD
09.2018 - 07.2020
  • Oversaw daily operations, enhancing service delivery and achieving high customer satisfaction
  • Developed and implemented staff training programs, boosting team performance and service quality
  • Managed team of twenty plus staff, cultivating leadership skills and facilitating succession planning.
  • Streamlined inventory management processes, reducing waste and improving cost efficiency

Political Intern

Eve Hurwitz for Maryland State Senate
Annapolis, MD
11.2017 - 11.2018
  • Planned and executed campaign events to engage supporters, including fundraisers and candidate meet and greets
  • Organized field operations to mobilize volunteers, including phone banks and canvassing trips
  • Drafted policy initiatives and door knocking scripts
  • Created and uploaded social media content for Facebook to enhance engagement and visibility
  • Maintained a high level of communication with campaign staff to coordinate schedules and manage weekly meetings

Front End Operations Specialist

AC Moore Corporate
Severna Park, MD
08.2017 - 09.2018
  • Led initiatives to enhance customer service and streamline front end operations, improving overall customer experience
  • Mentored junior staff on best practices for front end efficiency and customer engagement, fostering a knowledgeable team
  • Coordinated with team members and managers to ensure a productive store environment, supporting operational goals

Education

Masters of Public Policy - Public Policy

University of Maryland
College Park, Maryland
2022

Bachelor of Science - Political Science, Women and Gender Studies

Towson University
Towson, Maryland
2017

Skills

  • Qualitative Writing: Memos, Policy Briefs, Reports, Standard Operating Procedures, Grants
  • Quantitative Research Programs: R, SPSS, NGP VAN, and Mondaycom
  • Administrative Programs: Microsoft Office, Excel, PowerPoint, Google Drive, Canva, and Gmail

Timeline

Americorps VISTA

United Way of the Ocoee Region
08.2025 - Current

Research Associate

Civic Innovation Center
10.2021 - 01.2023

General Manager

Uber Bagels and Deli
09.2018 - 07.2020

Political Intern

Eve Hurwitz for Maryland State Senate
11.2017 - 11.2018

Front End Operations Specialist

AC Moore Corporate
08.2017 - 09.2018

Bachelor of Science - Political Science, Women and Gender Studies

Towson University

Masters of Public Policy - Public Policy

University of Maryland
MAKENNA WILSON